The room we stayed was designed poorly , door couldn’t open all the way because it would hit the bed, same with shower door very cramped and would get water all over. There is no fridge nor dirty laundry bag. Found mold in the shower and you only get 1 roll of toilet paper, if you are out you need to call and let them know. Great location but a lot of inconvenience things.

The ambiance was superb able to change rooms with no hassle great staf

The beds were clean and comfortable with sufficient storage for baggage. The room I stayed needs power outlets, it had only one in the room (for the TV). It also didn’t have a coffee maker which we ask for but then found it challenging because of the only one outlet on top of the tv stand/dresser. The bathroom was ample but the shower floor was poorly constructed. It didn’t slope to the drain and pooled. We had to manually squeegee the water towards the drain with our feet after showering. Their accessibility ramps in their public areas are challenging, fairly steep and slippery. Overall, it’s a very nice hotel in an excellent location.

I had a nice stay. Breakfast could be better.

All 3 rooms we stayed in were in need of maintenance, loud AC, windows in disrepair, shower doors etc. The price, staff and location were great.

Rooms were very clean and staff was very nice and helpful

Todo fue muy agradable!

Very clean room, staff was amazing, very attentive and friendly. Close to so many restaurants and shopping areas. Will definitely stay here again. I have already recommended to many people.

Very friendly staff, I was able to check in early.

I really enjoyed the stay, the views, the Comfort, i was able to enter and go out easily! I loved it! Double heights my fav!

Excellent, customer service & location

Great service

Beautiful. Convenient and affordable. The rooms were spacious and very clean. The staff was extremely helpful and friendly. There are several restaurants and cafés within walking distance. The only complaint that I would have is the quality of the food and the options available at the restaurant downstairs. But as I said, since there are so many restaurants and cafés within walking distance, this really wasn’t an issue. We will definitely book here again.

Amazing view, clean, etc.

Es el mejor hotel en Morelia muy Recomendado el servicio y el personal excelente servicio excelente atención excelente ubicación 1 0 0.

Staff is really polite and attentive

Allot of noise

Staff was uper friendly and attentive. Rooms were clean and stocked. Great location.

Staff were friendly and hotel was very clean and in a great location.

Great place to stay! clean friendly and professional. It has a very small Gym but good for a quick workout. near to El Centro. Would stay there again.