We thoroughly enjoyed our stay at Hotel Regina. The hotel is right by the train station and within close proximity of many hiking trails. The staff members were welcoming, spoke excellent English, and provided directions and advice on nearby activities. The hotel breakfast was included with our room, and was an impressive buffet meal.

The property is in a fantastic location, very close to the train station, and offers spectacular views. However, the overall experience was not comfortable and the hotel is clearly in need of major upgrades. We got a double room on the top floor, but it lacked basic amenities like air conditioning. The windows were very small for viewing. Small room with bed had no air conditioning and even windows could not be opened, making the room extremely hot and uncomfortable. We ended up sweating through the sleep. When we raised this with the front desk, we were given a small portable fan, which was both noisy and ineffective. The bed was not comfortable, and the sofa in the lower level was worn and torn. The room itself felt like a converted attic, with very low ceilings on the upper level that required constant caution to avoid hitting our heads. Although we only stayed for one night, the price was quite high, and we expected much better value. At a minimum, a comfortable bed and proper climate control should be standard. The location is excellent, the staff was friendly, and the views are breathtaking—but the property urgently needs significant upgrades to justify its pricing.

Staff members were really nice, location was convenient, breakfast was good.

Good thing abt the hotel is the location great views Rooms need to be updated. What we did not like is that room did not have a refrigerator or a safe

Great

Antique charm. Incredible views. Tasty breakfast.

We returned 10 years after a ski holiday in this same quaint hotel. It is in a great position to explore the area, the staff were very friendly and helpful It is of a past time which is welcoming and warm but maybe some attention to some of its aging parts would be helpful to the hotel itself because otherwise it is delightful

The location of this property, steps away from the Wengen train station, is extremely convenient; also, the view to the valley where Lauterbrunnen sits, is fantastic. Staff is courteous and the installations were very cozy and clean. Breakfast is also very rich and served with care by friendly staff.

We stayed 3 nights 4-7th May. Loved the hotel. We were upgraded to a room with a balcony with the most amazing views which really made our stay very special. First visit to Switzerland but not the last! Breakfast was very good. All the staff were very friendly and helpful. The sauna and steam room at the end of the day was lovely. Bath and shower great. Hotel needs freshening up a little but we loved it anyway and the location is fantastic. You just walk from the hotel down to the train station. The walk from Wengen to Lauterbrunnen was fabulous.Hope to return again.

The hotel is old and outdated. For example there was one electrical outlet in the room. It was difficult to charge phones and watches.

Nice location and very friendly staff.

We had a wonderful experience at this hotel. The staff was courteous, polite, and professional. The room was clean and cozy, making our stay enjoyable. I highly recommend this place.

Excellent

Excellent property. The ballroom and reception area were very antiquated and well maintained. Definitely get the deluxe double room with balcony for the best views on both sides of the hotel.

The hotel has a commanding position in Wengen. The view of the mountains and valley are fantastic, and the common areas attract the guests to them. The hotel was clearly high-end decades ago, but has faded a bit. Some will find this charming, while others may not. The breakfast was excellent and should accommodate all tastes. The staff were outstanding, very personable and helpful.

Friendly and personalized arrival

Amazing staff

The hotel sits high in the village with breathtaking views and feels like something from the past. The building is old but well maintained to be a lovely experience. We had an older style room but our friends had a modern decor room which makes me think they are updating rooms. The staff were wonderful and could not be more helpful. We were very happy with this hotel.

The staff here was super helpful and friendly. The location of the hotel is great- surrounded by mountains even if we didn’t technically have a mountain facing room. The building itself is beautiful. Walking around the first floor, you see lots of lovely common spaces. It feels very grand and fancy. I would definitely stay here again if I’m in Wengen again.

Great place to stay. Incredible views, friendly staff & convenient location just off the train. Highly recommend!