Moldy shower, old TV, small room with no USB plugs. The sustainable effort is admirable but without a room key in the holder by the door inside, everything shuts off. So you return to a room that's hot, dark and no charged electronics because even the plugs turn off. It looked like they were remodeling and replacing tvs but don't stay here without confirming they've updated!

Excellent location. Close to retiro and metro. Good character and charm but some items in the room like ceiling tiles and shower head were busted. Wrap around patio looks nice but nowhere to sit and trees block any view except of the street below. Staff was friendly and helpful. Overall a decent stay but the cost I wouldn’t think is proportional to value.

AC was not enough in several rooms

Incredible hotel with the best employees!

Excellent place. Beautiful view. The breakfast was very good. I would highly recommend the stay

The staff was very nice. The hotel amenities are not up to 4 stars. In the room, there is no facial tissue and hand towels. Once requested for facial tissues, I got small packets instead of a box (I was quite surprised).

Location is very good.

Friendly staff ready to help with any issues. Nice space for family on vacation. Close to the park and museums.

Location great. Breakfast staff and selection great. However hotel cleanliness and upkeep are lacking. No Air conditioning or fans or any attempt to try and cool rooms made for an extremely uncomfortable night. Hotel needs some TLC.

This hotel is in an excellent location right across from the central park. The breakfast was top notch and the staff was friendly and helpful. The room itself was nice, but nothing spectacular.

Yes

The staff was very helpful. Room was large. No surprises , was just like the pictures online.

Great location and breakfast. Room a bit old and worn out

Staff is great

Property staff were nice, they provided pet bowls and were welcoming to pets. They were also nice enough to waive cancellation fees for second night stay, once we decided to leave early due to room conditions and transfer to another hotel. The AC was out, and they noted there are works being completed on the hotel. Would not recommend or stay again.

Property staff were nice, they provided pet bowls and were welcoming to pets. They were also nice enough to waive cancellation fees for second night stay, once we decided to leave early due to room conditions and transfer to another hotel. The AC was out, and they noted there are works being completed on the hotel. Would not recommend or stay again.

Amazing location

Very nice pr

Great staff, location, room & amenities. Best breakfast bar so far. Amazing stay.

H