Smile Hotel Sugamo

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Overall Ratings & Reviews Smile Hotel Sugamo

Traveloka (49)
Other sources (812)
9.0
Exceptional
From 49 reviews
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Cleanliness

9.1

Room Comfort

9.1

Meal

8.3

Location

9.3

Service and Facilites

9.1

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Traveler Reviews Smile Hotel Sugamo

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40
Customer reviews
L***a
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Leisure
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8.8
/10
Reviewed 2 week(s) ago
Location very strategic, near train station. The room interior is kind of old but clean. The washing machine needs to be upgraded, I guess.
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Proklamasiany W. G.
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
I was very satisfied with my stay at Smile Hotel Sugamo! This hotel has complete facilities and really supports the comfort during my trip in Tokyo. The bathroom amenities are very complete, from toothbrush and toothpaste, cotton buds, razors, soap, shampoo, conditioner, hand and facial soap, to towels that are changed daily. There is also a refrigerator, a sitting toilet, and a shower with hot and cold water options. What I liked most, this hotel provides a shared facility room with two sets of washing machines and a clothes dryer, so it is very helpful for taking care of clothes while traveling. There is also a microwave for heating food, a vending machine for buying soft drinks, as well as disposable cutlery and chopsticks. The location is also strategic, close to the station, FamilyMart, various eateries, bookstores, and other shops. So, it was not difficult to find food or fulfill daily needs. Overall, this hotel is very comfortable, practical, and has more complete facilities than I imagined. Perfect for travelers who want to explore Tokyo comfortably without having to spend on a luxury hotel. Recommended for a stay in Tokyo! If the opportunity to return to Tokyo, Smile Hotel Sugamo is definitely one of my choices again. 😊✨
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V***a
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Leisure
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9.7
/10
Reviewed 22 week(s) ago
Nice hotel, near JR station. Safe district, amenities complete, water heater working as well. I had a quality sleep.
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N***A
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Leisure
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9.4
/10
Reviewed 24 week(s) ago
The room and bathroom were small, but comfortable and clean. The hotel staff were very friendly. The hotel is also very close to a station on the Yamanote Line.
1 people find it helpful
Julia L.
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Leisure
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9.1
/10
Reviewed 24 week(s) ago
All good! Like usual. Convenient.
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Julia L.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
My third time staying here, and I will continue to stay here whenever I visit Tokyo.
1 people find it helpful
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I stayed at Smile Hotel Sugamo for 6 days and 5 nights, and overall I had a pleasant experience. The hotel is in a very strategic location, just a short walk from Sugamo Station on the Yamanote Line. The area is surrounded by many restaurants such as Saizeriya, Ootoya, Matsuya, Gindaco, as well as many izakaya and bars. There is also a FamilyMart right next to the hotel, making it very convenient. Compared to other Yamanote areas, Sugamo feels quieter and less crowded, although it is a bit farther from central Tokyo attractions. The check-in process was smooth and easy. Guests receive complimentary drink coins for the vending machine, and bottled water is also provided in the room. The staff were very helpful and spoke English well. For stays longer than three nights, the hotel provides deep cleaning service on the fourth day. Daily amenities such as towels, bath mats, slippers, and tissues were also replaced every day. The hotel has a laundry area on the 8th floor in front of the elevator, as well as parking space in front of the building. One downside was that my room, which faced the roadside, had some dust around the AC, window area, and behind the pillows. Since I have dust allergies, I cleaned some areas myself, but it was still manageable. If you are bringing large or multiple suitcases, I recommend booking a larger room instead of the small double bed room because space can be limited when opening extra-large luggage. However, with good organization, the room is still comfortable enough for a longer stay. If I visit Tokyo again in the future, I would definitely consider staying here again, but probably in a larger room for extra comfort.
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Nita F.
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Leisure
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9.7
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly, we can leave our suitcases at the hotel before checking in and after checking out, the rooms are always clean and comfortable because they are cleaned every day, the hotel equipment and facilities are also complete, the location is very strategic, close to the station, restaurants, convenience stores, drug stores, highly recommended👍🏻
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N***a
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Leisure
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8.5
/10
Reviewed 26 week(s) ago
Very close to Sugamo Station. The hotel rooms are very compact. Close to everything... the Yamanoteline Circle... I recommend staying at this hotel... Very satisfying.
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A***f
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9.4
/10
Reviewed 27 week(s) ago
This hotel is truly amazing. The price is reasonable, but the amenities are incredibly comprehensive. Everything you need is provided in the room. There's a laundry room and vending machines on the 8th floor. It's a perfect place to stay during your stay in Tokyo, and the hotel's proximity to Sugamo Station makes it easy to access.
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Asep S.
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9.4
/10
Reviewed 43 week(s) ago
The hotel is really close to Sugamo Station, only a 5-minute walk, and the staff at the hotel are so helpful and friendly. For sure I will recommend it, and if I visit again, for sure I will stay at Smile Hotel Sugamo again. 🥰😘🤗
2 people find it helpful
D***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 47 week(s) ago
Great location, within short walking distance from JR station. Nice surrounding area, close by to restaurant, food stall and drug store. Will visit again
1 people find it helpful
Low L. G. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 127 week(s) ago
Stayed here many times. I caught the most breathtaking sunset view from my room 2008. Two train lines within a 2mins walk. Trust me, you will leave Smile Hotel with a smile. 😊
1 people find it helpful
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 143 week(s) ago
Location is very close to the station <3. The room was cleaned every day. The heater was too warm in my opinion.
1 people find it helpful
Angel J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Good location, near with station 👍🏻.
1 people find it helpful
Kurniawan I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
Kamar seperti di foto. Ranjang kecil untuk 2 orang. Pelayanan ok walau tidak bisa english. Saya tinggal 2 minggu dan tidak ketemu masalah. Saat datang pertama kali saya dikasih kamar yang agak bau rokok walau hotel non smoking. Yah ngga aneh lah karena dibawah ada ruang khusus merokok, bau rokok menempel ke badan bisa terbawa ke kamar. Perlengkapan kamar mandi berupa modul blok set dari TOTO. Foto tidak saya lampir.
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4 people find it helpful
Rido Ramadano Rachman
icon-origin-TRAVELOKA
8.8
/10
Reviewed 218 week(s) ago
Close to sugamo station. Rooms are cleaned every day.
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2 people find it helpful
Natthaphong P.
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Backpacking
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9.7
/10
Reviewed 359 week(s) ago
The hotel is easy to find, very close to the subway, both JR and Subway and also near the supermarket. Various restaurants are recommended. Very good.
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Vu Thanh G.
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Shopping and Culinary
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9.7
/10
Reviewed 369 week(s) ago
I stayed 3 nights very comfortably at this hotel. Staff extremely friendly, gentle space. The bedroom is not large but there is enough space to feel comfortable after a day of exploring Tokyo quite tired. The hotel is located in an alley close to the 4-meter exit of Sugamo and very close to the entrance of the JR gate, the lane has many attractive eateries but we haven&#39;t had a chance to try it all. Family mart right next. I will definitely come back if I go to Tokyo.
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Nani F.
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Backpacking
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8.5
/10
Reviewed 369 week(s) ago
The food is good, the location is very close to Sugamo Station.
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1 people find it helpful
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