Not a hotel but a B&B (the apps seem to market it as a hotel) in good location behind the cathedral and not too far from the Capo market. First impressions of the area may make you apprehensive as it’s down a small street in residential area undergoing refurbishment. However once you’ve been 24 hours you realise it’s a safe and friendly area. Note that there is no 24 hour reception (it’s only open during the morning). I suggest you make arrangements to gain access before you arrive as it’s a code controlled door to get in. If you don’t (like we did) don’t panic, call them. We booked a deluxe room which was on the second floor (there is a lift) advertised with ‘balcony’ but the balcony was the passageway to the room overlooking a small courtyard without anywhere to sit. Probably nice in the summer as it was a shady room. Room was clean and contained a double bed one seat and a small wall mounted tv. There was a large en-suite but no where to hang the towels. There was a fridge, a kettle and cups but no coffee or tea. Breakfast was typically European cheese, ham, croissants, fruit, yogurt and was from 0830 to 1000. It’s a family run establishment and the staff were friendly and eager to please. If you stay here it feels like it’s responsible tourism. Finally, There is a small alimentary about 5 minutes away which is open 6 days a week till 2000. Not a luxury experience but an authentic experience of Palermo.

The room size was adequate and the location acceptable, but unfortunately several aspects of our stay were disappointing. Breakfast was offered for €8 per person, but the quality did not justify the price. The options were extremely limited: a coffee, two slices of ham, a croissant placed on a tray, and a small slice of lemon cake. There were no real choices available, which made the price feel excessive for what was provided. The mattresses were very hard and uncomfortable, and the pillows were also of poor quality, making it difficult to rest well. Housekeeping service was minimal. During our five-night stay, towels were changed only once or twice and the beds were not properly made most of the time. Communication before arrival was also challenging. When we arrived around 6 p.m., there was no staff at the property and no prior instructions on how to access the building. After several messages and phone calls, we finally received the necessary information. Arriving at night with a child and no guidance was not a pleasant experience. Overall, while the room itself was acceptable, the lack of communication, poor breakfast value, and limited service made the stay below expectations.

Right next by the cathedral, but in a quiet street. Close to other attractions too. Shuttle bus to Monreale is very close. There are times that neighbors could talk loudly at night.

Easy check in, the room was a lovely size with a great bathroom. Very clean and room service was excellent. Breakfast was excellent great way to start the day. The staff could not do enough for you absolutely no complaints

Clean room, breakfast ok

The place is very close to the Palermo cathedral and eateries, very convenient. Nice to include breakfast. The only place throughout our monthlong trip in Italy with legit air conditioning. The place falsely advertised onsite parking. There is a public parking lot within a block but it is full and over parked at all hours all day every day. There street parking also is always full. Public and street parking is not onsite parking.

Rita took very good care of us, her breakfast was outstanding and she was very easy to talk to. Our host Vincent was very courteous and professional. I would definitely book them again. Ciao for now

The staff is super nice and wait for us till 1:45am because my flight is delayed. The room is nice and breakfast is super!

vicenzo was excellent helpfull and courteous breakfast was great

Nice room, great breakfast, good location

The owner was very slow to respond when I reported no heat in the apartment. I reported it on Monday morning, then again on Wednesday. The heat was fixed on Wednesday night.

The staff was very friendly and helpful. The noise from neighboring homes was very loud. The rooms were very basic and some of the remotes didn’t work.

Extremely friendly and responsive staff. This is a great location, only about a 5 minute walk from the cathedral but much less busy.

Very nice owner, very helpful plus location fantastic walking distance. Ac Brend new. But is quite zone there so taxi will drop you on different street.

It was a little tricky finding but the place was so nice with comfortable bedding and air conditioning. Thought they might have a little more at breakfast but the croissants were huge and delicious!!

Very friendly. Great location. Good breakfast.

Property itself is good. Spacious, renovated rooms with air conditioner in every room, balconies, elevator, everything is renovated and in good condition.

Overall excellent with an amazing breakfast of homemade baked items. However, our arrival was a bit odd. At 4:00 PM there was no staff at the premises. After no response to the doorbell, we were forced to activate costly international roaming on our phone (the only time during an 18-day trip) to reach someone who provided information on how get in. During our 5-day stay, it appears there was no management around after noon--sometimes not even after 10:30 AM.

The room, in fact it was a suite, was spacious and clean, with a refrigirator and AC in each room. The only issue was that the shower glass doors were installed very unstable and one of them falled on my husband during shower. The glass broke in small pieces and even wounded slightly my husband. However, the manager arrived immediately and cleaned the bathroom and flat. The location was wonderful.

Frederico Secondo was exactly as described. Situated very close to most of the major attractions in Palermo. The staff were very helpful and friendly. A very good stay