The property is not a 4* hotel. It is unbelievable that there is pay per in the lounge and no sport channel.we had to go to other hotels or restaurants. The advert says there is a gym.not true.very dissapointed.breakfast and restaurant was very good.room was clean. Stayed 6 nights and fridge door was never fixed.no.521. Had to change room 522 because lock was faulty 2days and my sons couldnt get in. The place needs maintenance and then should be opened.exit door with sensor to beach wasnt working.only the nice brown haired lady at reception on monday afternoon 14th april was very good help.All the others were poor but not rude

Asked for a double bed, got 2 singles 1 single bed the leg was broken The shelf next to the bed not fixed properly Nearly coming off the wall Breakfast was terrible Used to do omelette’s & more fresh food. But now cold toasties & cold fried eggs.

The hotel is already pretty worn down. We received a room on the third floor next to the elevators and each time they moved we had the feeling that a train is arriving. Hence, we could not sleep during the night. When we arrived, we could not close the balcony door. The staff promised to repair it but nobody came. Ok the second day we asked to change the room but as the hotel was fully booked, it was not possible. The parking situation in Roses is also terrible. When we arrived, there was no space in the hotel‘s garage and it took as 30 minutes to find a parking. The staff at the reception did not even try to help us.

Roses is a very nice vacation spot!

The hotel is right on the beach which we loved. The too was clean and had a nice balcony. We did half board. The food was of poor quality and we would not do that again

Clean property, beachfront, friendly staff. Good size room. Would stay again

Not the greatest experience at this hotel. The woman checking us in was very distracted and basically just handed us our keys and gave us no information whatsoever. When you travel half way around the earth, it is nice to at least be greeted with a "welcome"--definitely need to up their hospitality. The location is nice--right on the waterfront and the room had a nice partial view--basic but clean. We went downstairs to the restaurant for dinner and it was closed? There was only a buffet that had a huge tour group. We tried to ask the staff if there were any other dining options and they were very rude and quickly snapped by with a "no...only buffet". Just really bad vibes here. It wasn't a great way to start a 2 week vacation in Spain. It was the beginning of October and it felt like the staff was just really over tourist season. Also, no coffee or tea options in room or lobby. I'm sure we could have found a better place to stay than this.

The room was acceptable, reception at check-in was off-hand. The bathroom was minuscule

Right on the beach. Beautiful views. Lots of restaurants around. Courteous staff.

We had to switch rooms because the air conditioning did not work in our first room.

Not what we expected for the price. The room was very clinical more like a hospital room. Probably because of covid. The food was nothing to write home about. The view though more than made up for it. Location excellent if we were to stay here again we would not choose half board as there are plenty of restaurants nearby at reasonable prices. We would not rate this hotel as 4 star. Tea and coffee facilities had been removed from the room but there was nothing to replace it. The bar had very limited hours.

The location and the sea view room was ideal. Reception was unfriendly.

3rd visit we enjoy the hotel

I was highly disappointed as to how we were treated by the staff. My partner and I went down to book a Taxi Friday morning, as we had to catch an early bus ride at 7:15AM to Barcelona on SUNDAY. When we spoke to the receptionist Friday morning she insisted we didn’t need to order a Taxi in advance, as they run 24hours and are on-call. She assured us it would arrive 5 minutes once the reception would call Sunday morning. Sunday morning comes, we went down at 6:45AM to catch the bus, and the receptionist basically laughed and told us there was likely no chance a taxi would come this early on a Sunday. She called 3 numbers, none of them would pick us up. She then told us there was nothing she could do, and said we had to walk. It was dark, we had to run 35 minutes to the bus stop, and she did not offer any apology for the mis-informed information. This was not a good way to leave the hotel. Helpless, missing the bus, and not offered any assistance.

Great location, friendly staff, wonderful breakfast!Nice views.

Loved the fact that our room was at the side of the hotel but we still had a balcony with a view to the ocean and to the pool. This hotel was great. The breakfast: anything you wanted they had. the only thing was that our room was not available at check-in and parking is first come first serve. But the staff made up for that small issue,

Very good location right in front of the beach. Clean and modern decoration. Ceiling too thin , you can hear every step of your upper neighbour. In on of our rooms we got one that didn't seem to sleep at all, but at least staff was helpful asking him to be quieter . Parking is not included. They have limited spaces and , if there are any available, you have to pay for it.

Staff was very friendly. Rooms were modern , large and very clean. The breakfast buffet has a large variety of good.

Amazing beach. Decent hotel. Rooms could use a bit of a better cleaning and some nicer amenities. Very good breakfast. Terrible WiFi.

The stay was just ok. All around just ok.