One word to describe this hotel, "wow"! It was such a wonderful experience from the moment we got out of the airport to the moment we left on the bus to the ferry port, all thanks to this beautiful family owned boutique hotel. The airport transfer was quick and pickup was easy. The gentleman who met us at dropoff to help us with our luggage was so sweet and you can see how hard he works. He also helped us bring our luggage to the bus terminal! The staff at reception was super helpful and efficient with all my requests. The room was very clean and perfect. Last but not least, the view! We stayed in rm 201 and the view of the caldera is just breathtaking, especially during sunset. Pictures do not do it justice! If I go back to Santorini, I will be booking this hotel again!