Overall Ratings & Reviews Río Boutique Hotel

Great stay and very friendly staff. Nice view at breakfast. The room aircon unit is a bit to loud and could use an upgrade. Everything else very nice. I'll be back.

They didn’t have electricity for the rooms but they have it for their casino!!!! I want my money back!!!

I email this hotel asking for the shuttle from the airport - there was no response and, of course, no shuttle. Had to take a motocar. The room was clean, but with the strong smell of chemicals from cleaning. No possibility to open window to get fresh air. The air condition is old and extremely loud. The main issue - upon check out they asked to pay for my staying there even I already paid through Orbitz. I showed the reservation and payment receipt, but they said Orbitz doesn't pay us and this price in receipt is impossible. Looks like the hotel staff have no idea about Internet reservations, etc. Will never stay there again.

Excelente los días que estuve hospedado en ese hotel. Muy buen hotel.

El hotel necesita mantenimiento. El personal atiende muy bien pero es necesario mejorar el mobiliario y amenidades.

Si su viaje es negocios, el hotel está muy cerca de todos los servicios importamtes. Si su viaje es por turismo, también encontrará las agencias para turismo, pero deberá utilizar el transporte conveniente por río o carretera,

Muy bien, excelente atención y servicios. Habitaciones cómodas y variado desayuno buffet.

First day we arrived the receptionist wanted to charge us again, although we already payed to hotels for our stay. We got told that there where a power outage and the power was to be back at 5 pm, but was back on just before 8 pm. Although the casino on the first floor had full power from when we arrived at 1 pm. Only one keycard was provided and you needed to put it in a slot for electricity in the room to work. So when you left the room and took the keycard for example the AC stoped working resulting in +45C in the room when you got back 2-3 hours later. Only thing that worked fine was the WI-FI.

Muy buen hotel

mas o menos...

Excelente atención, todos siempre muy amables y serviciales. El spa fue súper relajante y tienen detalles como dulces de buenas noches. Tiene vista panorámica a la ciudad y al río. La atención en comedor es un poco lenta y no tiene piscina ni caja fuerte. La seguridad es con llave magnética (tarjeta).Por lo demás A1.