Screaming Children at all hours. Kids in the adult areas an Jacuzzi. Long wait at reception, Staff rude to my friend who came to pay for the breakfast.
Vanessa
with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Partially beach view.
Some staff needs training,for instance the vallet park from the check in did not offer help with luggage,only left a small cart.
Place is outdated. Wifi only worked poorlly on the seconda fay.
Carlos
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Not good at all! Mediocre at best
Marcel
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel is horrible , the rooms are down, the staff very unwelcoming, very difficult to get any help, make you feel uncomfortable. Swimming pool good, the cleaners very good, but I'll never go back
JUAN MARCELO
Friends and Family Family
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
A litle variety of healthy food always the same menu,i don't have a room with beach view the staff is not very kind
Erika
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Excellent location and breakfast. Small and slow elevator. Cordial and friendly staff. Clean rooms. Overall, a great experience
Viviane
Leisure Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Aged hotel, beds are uncomfortable.
Tarita
Leisure Family
2.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The hotel is old and looked like it was under construction. The pool was empty, the elevator is tiny and barely fits two people. The rooms have no soundproofing, so you can hear conversations from other rooms. There were ants on the TV table in the room. The whole area around the hotel is under construction. The best restaurants and shops are about a 10-minute Uber ride away. The manager is extremely arrogant. I would never stay there again or recommend it to anyone. There are much better options, like the Mercure, which is in a prime location right in front of the beach and has far better facilities and staff.
The online photos are very misleading and don’t reflect the reality of the hotel at all.
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Christopher
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The whole staff was wonderful. Especially Marcos.
Ivete
Business with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
The reception, easy parking
Alexandre
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Nice and safe place.
Leonice Antonia
Business Family
4.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Very old hotel and the room smells mold
Eduardo
6.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
An older property that is apparently due for major renovations. It is located in a prime spot and has a very nice pool. A comfortable bed with a great breakfast included with the room. One of the features offered in other Hotels that is lacking here is a small detail, but very helpful. Simply offering g guests a place to fully their water bottles would be a simple upgrade and reduce plastic waste.
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Flavio
Leisure with Partner
6.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
The photos of the property are better than the real thing. If you stay there make sure it's on the first block where the photos have been taken. We were placed at back where the corridors are horrible. Inside room ok, good view and nice facilities.The breakfast was really good. Porters very friendly, reception staff cold and unmotivated. Extra fees for parking.
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Anita
8.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Overall great place… very clean and lots of amenities. We really enjoyed the inside hot pool and the breakfast buffet was amazing. The only thing is the Wifi in the rooms was lousy.. did not work.
rodrigo
Friends and Family Family
8.0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Hotel muito bom, ambiente agradável, limpo, com um bom café da manhã.
Único inconveniente foi a demora no check in.
Pablo
Friends and Family with Friends
8.0
/10
Reviewed 240 week(s) ago
Hotels.com verified review
Perfect location on the beach and near the Ferris wheel. On site restaurant was good.
Wanessa
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
O café da manhã era muito bom e variado
Meri Eli
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
O Hotel é bem localizado com ótima infraestrutura. Possui uma equipe atenciosa e prestativa. Fiquei em quarto com maravilhosa vista para o mar.
O café da manhã é muito.
Ponto negativo é a acústica.
Havia uma convenção no final de semana. Algumas pessoas falavam muito alto no hall. Podia-Se ouvir todo o som no quarto do 1 andar.
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Rafael Augusto
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
O quartao do hotel deveria ser melhor
O restaurante tinha muito poucas opções
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia