The hotel is horrible , the rooms are down, the staff very unwelcoming, very difficult to get any help, make you feel uncomfortable. Swimming pool good, the cleaners very good, but I'll never go back
JUAN MARCELO
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
A litle variety of healthy food always the same menu,i don't have a room with beach view the staff is not very kind
Erika
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent location and breakfast. Small and slow elevator. Cordial and friendly staff. Clean rooms. Overall, a great experience
Viviane
Leisure Family
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Aged hotel, beds are uncomfortable.
Tarita
Leisure Family
2.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The hotel is old and looked like it was under construction. The pool was empty, the elevator is tiny and barely fits two people. The rooms have no soundproofing, so you can hear conversations from other rooms. There were ants on the TV table in the room. The whole area around the hotel is under construction. The best restaurants and shops are about a 10-minute Uber ride away. The manager is extremely arrogant. I would never stay there again or recommend it to anyone. There are much better options, like the Mercure, which is in a prime location right in front of the beach and has far better facilities and staff.
The online photos are very misleading and don’t reflect the reality of the hotel at all.
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Christopher
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The whole staff was wonderful. Especially Marcos.
Ivete
Business with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The reception, easy parking
Alexandre
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Nice and safe place.
Leonice Antonia
Business Family
4.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Very old hotel and the room smells mold
Eduardo
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
An older property that is apparently due for major renovations. It is located in a prime spot and has a very nice pool. A comfortable bed with a great breakfast included with the room. One of the features offered in other Hotels that is lacking here is a small detail, but very helpful. Simply offering g guests a place to fully their water bottles would be a simple upgrade and reduce plastic waste.
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Flavio
Leisure with Partner
6.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The photos of the property are better than the real thing. If you stay there make sure it's on the first block where the photos have been taken. We were placed at back where the corridors are horrible. Inside room ok, good view and nice facilities.The breakfast was really good. Porters very friendly, reception staff cold and unmotivated. Extra fees for parking.
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Anita
8.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Overall great place… very clean and lots of amenities. We really enjoyed the inside hot pool and the breakfast buffet was amazing. The only thing is the Wifi in the rooms was lousy.. did not work.
rodrigo
Friends and Family
8.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
Hotel muito bom, ambiente agradável, limpo, com um bom café da manhã.
Único inconveniente foi a demora no check in.
Pablo
Friends and Family
8.0
/10
Reviewed 226 week(s) ago
Hotels.com verified review
Perfect location on the beach and near the Ferris wheel. On site restaurant was good.
Tatiana
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Tudo impecável!
IRIA REGINA
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Localização é excelente. Porém caro e quartos muitos pequenos.
Diego
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Me hospedei em janeiro/2022 no Marambaia, o café da manhã foi extraordinário, mas esse ano 2026, não está mais como antes.
Ar condicionado não desliga visor, atrapalha dormir.
Música ao vivo no restaurante, música ruim e alto. Gerente de reservas foi um pouco grosseiro no atendimento.
Evelin
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Tudo ótimo! Equipe prestativa. Só achamos alto o valor do estacionamento (80,00/dia).
Mauricio
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Muito bom, porém o piso externo da piscina é escorregadio. Vi 2 crianças que escorregaram e por pouco não teve acidentes.
ROBERTO NOBUYUKI
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Perfeito !! Quarto arrumado e limpo todos os dias, troca das toalhas de uso interno e externo todos os dias, funcionarios gentis !!
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia