Room was perfect. Staff very kind.

It was okay but the staff were inept and they would say whatever they thought you wanted to hear, even when it wasn't true. Consequently, we had to pay for for breakfasts we thought were covered.

It was great.

The Novotel is clean, dependable, quiet, and peaceful. The sheets always feel clean, the shower has good pressure and temperature, the breakfast is nice, and we always feel relaxed there.

The staff was so friendly! I felt extremely welcome and well cared for - from the spa to the gentlemen who picked me up at the airport. The rooftop gym, pool, and bar were also lovely!

Overall great Hotel - 2 priorities when you travel on business, WI-Fi and AC especially when 40 degrees outside. Menu dinner menu somewhat limited and hasn’t changed in 3 years. Burger wasn’t great, bread was stale. The Brique with Tuna was excellent.

Très bon séjour passé dans cet hôtel. Le personnel est tellement professionnel, gentil, souriant. Le restaurant proposait de bons plat et le service a été au top!

Very friendly and helpfull staff, clean rooms. The beds are not too comfortable if you prefer a softer matress. Quiet atmosphere and easy to get a taxi from this location.

The staff is very friendly, clean property, the breakfast options are very good.

Excellent staff & hospitality

Thought the hotel was ok, nothing special. Organised hotel taxi, was shared with someone else. Shower cold.

When we need a quiet, safe, clean place for our family to stay when we’re in Tunis, this is our spot. It’s reliable and peaceful.

This is a nice hotel opposite the Cultural Center. The meals were good, the spa was good and it has a wonderful rooftop restaurant and view. Great for business trips.

Absolutely horrible hotel do not stay here the AC is very weak you check in and and then maintenance comes though AC is leaking the whole time I was there only thing good about the whole place was the housekeeping they were phenomenal the food is absolutely terrible stay somewhere else you’ll thank me later

The hotel and services are very solid, but the hotel is too expensive for what it offers.

One of the worst novotel hotels i hv stayed in . Rooms r small , dated , furniture chipped and dirty, horrible breakfast with flies all over the food. Staff at the bar and breakfast are not helpful. The staff are more intrested in tips. At lunch the staff and extra meal which i said i didnt order he the started saying it would be big problem for him so i paid for 1 extra dish. As i thought it may hv been an honest mistake. When we went for a walk we saw a lot of con artists one telling us he works at our hotel and needed 20 dinar to feed his family and will pay me back. At the checkout the bell boy got us a taxi and he was on the phone while he got us a taxi and when the taxi arrived i told the bell boy and taxi guy to take me and my family to airport carthge and the taxi driver drove us around 5 min kept circling the area . Luckly i had google maps on and was tracking the route then he took a turn to a different motorway so i stop him . he pretended he didnt knew we were going to airport and said i thought you were going to carthage city then he started calling someone i m pretty sure it was the bell boy . I said take me back to the hotel or airport i had to tell him to follow the google maps route. On reaching the airport he quickly turned off the meter its was either 6 or 7 dinar i payed him 10 dinar . Be really carefull when staying at this hotel or in this area i will not recommend it to anyone

I booked for the first time at Novotel Tunisia and Paid £145 around 540 Tunisia dinner for one night sent an e mail To request a room suitable for a family of 2 adults and two children. They emailed me back and confirmed that a suitable room is booked for us and will have a spare bed for the second child. When we arrived at the room it was terrible experience when we found that the room was so small for the price I’ve paid. The sofa bed was so small and filthy the maters was full of stains and the fridge was not working so we couldn’t cool down the water and drinks Also the main bedding had a bad smell I’ve meet some other guests at the hotel and they told me they were paying 100 Tunisian money a night. I felt we were ripped off So I spoke to the manager in the morning and he promised to speak to the general manager regarding a discount and a refund and will call me and e mail me the next day. One week later today I am still waiting for his e mail. This was my first and last time at the Novotel Tunis I wouldn’t recommend it especially at that value there are plenty of other cheaper and better accommodation in Tunis

Not what you would normally expect from Novotel. Not a great start the taxi never arrived that was booked through Novotel from the airport. Never had an explanation or feedback why ? A few issues with the room, blocked sinks and shower wasn’t easy to use. A positive the buffet was great and the food lovely.

Old hotel, room carpet is old, the corridor roof is leaking, no microwave or iron in the room, if you need to iron your clothing you have to order Laundry before 2 pm! and there will be a fee!

The hotel is very nice for business trip and has a nice coffee shop in the roof with a nice view and small pool not used for swimming. Special thanks to Rania from reception she is one of the best receptionist I have ever met and she is very professional.