Lovely hotel and the best all inclusive we have stayed in out of the whole of Spain and Canary Islands

Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean

Nice but basic, fine for a long weekend but not a weeks holiday

Staff friendly rooms small but ok

The amenities and activities were really good and the breakfast and dinner were great!

It was ok, it wasn’t great but it wasn’t bad either.

Everything

The staff were great. The building is older, but they’ve made it look nice. That said, it’s not a modern hotel. One downside was that the bathroom didn’t have a fan or a window for air circulation.

Very clean hotel , staff very friendly!

Clean room

Perfect staff and the room was allways clean

The room itself was fine, however the door lock was faulty on several mornings. After leaving the room and checking the door, the door wouldn’t lock properly and could be opened from the outside. We had to call a technician multiple times throughout our stay and wait in the room, as we didn’t feel comfortable leaving our belongings unattended. This was inconvenient and concerning.

Staff were excellent and the food was varied and tasty (esp breakfast) - the Bar is plentiful and self serve beer, wine, soft drinks and coffee is good. Room was clean, and the cleaning teams did a good job. overall the hotel is a little tired and dated, with some peeling paint and rough around the edges. I would recommend this as a good budget holiday hotel.

Room well located, well furnished and clean, staff were very friendly and professional

It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!

If you're looking for a budget-friendly hotel, this is for you. You get what you put for essentially. Hotel is clean but dated. Food is okay. Staff are friendly.

Staff were friendly, the hotel was clean and the food choices were acceptable.

Cleaning crew excellent

Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be

Rooms daily well cleaned. Pool great for kids and pretty large. Lots of sunbeds to get tanned.