It was in average condition, we booked a room with a bath tub, we barely got a working shower. The entire house needs maintenance, if 4.5 stars these days is the norm, then people acceptence of mediocrity is worse than I thought. It was noisy night one, breakfast is Meh, the staff are lovely but that does not help when the place is less than advertised.

Mohammad and staff were very friendly and accommodating. Breakfast was very good. The Hammam Spa was better than I thought it would be. Riad was very cozy, felt like home.

A fantastic place to stay. Truly beautiful with the most lovely staff ever. Nothing was too much bother. We didn’t use the pool but I imagine it’s lovely oasis in the summer heat. So close to the chaos that is Marrakesh yet extremely peaceful and serene. We stayed for7 days which was too long in the madness. I’d recommend 2-3 days to see Marrakesh then off to somewhere quieter. Great breakfast

Amazing peaceful hotel in heart of busy medina. We were so well looked after and it did feel like returning tto "home" after each day exploring the excitement of marakesh. (Wondered if you could check with hotel if they found Alexander's short sleeved black t shirt- compass on front, writing on the back, thankyou)

Very luxurious and comfortable bed for our last night in Marrakech Enjoyed the Hammmam which was included in the booking. A lovely more local area to explode from here. The Jardin Secret is a must visit

The place is amazing, service very good location. Hammam and massage in the road was a real experience. Perfect for inner Marrakesh but real problems with a car. I booked this place for it appeared to be with a parking. That is not true. One can not come closer than 7 minutes quick walk to the road. The "parking" is in the street where locals rip you off for a place. So I do recommend this place but for people who do not come by car. That is why I have given 4 stars for our stay. Our experience was great except for real problems with the car.

Location good, staff great and experience fabulous. Would recommend this Riad.

Riad Ines was so comfortable, quiet, and welcoming. A true oasis in the Medina. Easy to find and well situated to be able to catch a taxi or walk through the souks to the square, the location can’t be beat. The staff was extremely helpful and kind. Breakfast always delicious. 10/10 for me.

Staff was incredibly welcome and friendly, took such amazing care of us!!

Great accommodation with great service. Excellent fluffy towels and dressing gowns. Breakfast was a traditional affair and very good. The location is great and only minutes away from everything to see in the medina.

The staff were very helpful and excited to give us a tour of the riad. I highly recommend Riad Ines.

Naunir, Najda, Narie and Khadij were amazing, super helpful staff and very clean hotel.

Perfect place to stay in Marrakesh.. the staff is amazing, and the place it’s lovely and well located… I definitely recommend it..

Amazing stay! Kaltoum was an amazing host and very accommodating. Attractive courtyard, rooftop lounge, and clean/comfortable rooms. Centrally located, safe but a little hard to find. Follow the signs.

Amazing Riad. Loved my stay and Nadia was incredibly helpful

The property is nice. The breakfast is continental and it could be better.

We stayed at this riad for 3 nights in August. Sara and Jawad were very helpful and pleasant. The riad is a bit difficult to find, so we were dependent on a kid who insisted on showing us to the riad... To avoid the following argument about how much to pay for the guide to the riad, agree at the beginning how much you will pay. In our case, the kid wanted 5 euros at the destination! When we gave him the change we had - 12DH - he was very angry... It was not a great way to start the stay... Considering the location of the riad is a bit hidden, I think it would be helpful if the riad sent an e-mail prior to the stay with both a drop-off location the tourists should request from the taxi driver along with clear, mapped out directions, so that the tourists are in control and are not dependent on guides... Sara however was very helpful in dealing with this situation. She supported us and sent the kid away. Also, because on the first night we were having trouble finding our way around the medina, especially in the dark and weren't, as a result, able to get any dinner, Jawad offered to go out and buy some pizza for us. The riad itself is beautiful and peaceful - a true oasis in the medina. The breakfast in the central garden was very nice, but could have been more diversified - mostly carbs. An egg, some yoghurt and fruit would have made it perfect!

It was the best place I have ever stayed. I felt like a Goddess. They waited on me hand and foot and were so happy to do it. They have every amenity you could ever ask for and to be honest I didn't want to leave the hotel. I am already planning my next trip back.

Personnel très sympathique, à l'écoute et aux petits soins. Riad magnifique, proche de tout, situé dans un endroit calme et très propre. Parfait pour un séjour à Marrakech.

Trevlig personal och fantastisk trevligt ställe inne i Madhinan, speciellt!