Very very very well air conditioned

Stayed in room 35. Dirty carpet, missing tiles in the shower, dirty shower tray. Walls had lots of stains. The staff are friendly and helpful, but the cleanliness is a real problem.

Absolutely lovely hotel. Staff were amazing, brekkie was so tasty. Rooms and spacious modern and very clean. We will stay again. Thank you for having us.

really nice big rooms very clean the staff were friendly and very helpful the beer garden was very nice to sit in and nice atmosphere and the food was great we will definitely visit again

Nice hotel with a boutique feel, traditional decor and basic furniture. Lovely staff freindly and super helpful. Little comforts like snack basket were welcome though a little too pricey. The restaurant served excellent home cooked type foods.

Habitación amplia y comoda, aunque la cama estaba un poco incomoda. Delicioso desayuno Inglés y el personal del hotel y del Pub muy amables. Definitivamente volveré.

As advertised, friendly staff

Stayed a couple of nights while visiting Thorpe Park, can't fault anything, staff were all nice, food was delicious, room was great.

Great quality breakfast. Staff really friendly.

Very good

Clean fresh room. Good room provisions. Comfy bed. Good restaurant & bar

Friendly staff Quiet room

Lovely pub, pricey but had a great value for money 3 course set meal for £23 (Running JAN/FEB25) Staff were brilliant. Bathroom & room are really well kept and modern. Only downside was the air con unit, turned it off but kept hearing a mundane noise throughout but still lovely place and would stay again if I’m in the area for work.

Great rooms, lovely food and excellent service!

A good traditional English pub style bar with wood panelling

Excellent hotel and bar. Great room. Complimentary room upgrade was very much appreciated!

The sole real issue was only one very dim ceiling light and only 1 dim bedside light in the room. I had to use my iPhone light to see how to use the coffee machine. There appeared to be 2 more spare plugs for missing table lamps. I went to see the receptionist who spent at least 10 minutes searching several places for lamps. With no success. We were offered a change of room, but my wife had already changed for bed so we stayed in the gloom.

Everything was great. Would definitely stay here again.

No tissues provided. Unsafe tub entry height and slippery floor. Hot and cold sink faucets are separate causing either burnt or frozen hands. Maid service is inadequate.

Pleasant rooms , lovely bar and good food. Very helpful friendly staff