Hotel Crystal Reims Centre

Explore Hotel Crystal Reims Centre
7.8
Pleasant
From 663 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

9.2

Service and Facilites

8.2

Traveler Reviews Hotel Crystal Reims Centre

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Awesome period building in very centre of Reims. Been using it for over 40yrs! Loved all the upgrades & refurbs. Very happy to have air con this year (phew) Would be helpful if every room had a small fridge- hit & miss at mo. Still love the place- whatever
Graham
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms definitely need to be updated. Rest of the hotel is dated but not untidy. Things like the shower head hanging off and the toilet cistern constantly running we’re annoying. Just needs some money spent on maintenance
Shannon
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel comfy for an overnight stay in quite location but close to many bars/restaurants good range of continental breakfast choices with freshly squeezed orange juice good price for overnight stay
Meghan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was excellent value. Old school, which we liked. The bed was very comfy and for being right in the centre of Reims, it was very quiet. We loved the courtyard, although it could use some TLC, but that didn't stop us from using it and enjoying our time there.
Paul
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We were given a room that was dirty, toilet leaked and the sink didn't work properly. Was moved to a newer room on the 5th floor.
Malcolm
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel is conveniently located to a walking tour of town, with many interesting medieval sights. There were unavoidable stairs: partially due to crowding of permanent sidewalk storefronts, and a seeming inability to keep the outside door closed on the elevator. This made a 4th stage room a hike. Minimalist breakfast is adequate.
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Julie
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was very good. The area was perfect. The room was fine. They only had liquid soap and no face clothes. Toilet papier was small and there was no Kleenex. The bathroom began to smell our last day like sewage but there was nothing wrong with the shower or toilet. It just needs a little more attention
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hotel in centre of Reims. Ideal for overnight stay and plenty of choice for dining and shopping near by. Dog friendly as well. Great breakfast.
Masanori
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Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is just in a walking distance from Reims train station. The room is small but has all the needed amenities.
Ray
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Broken shower door, broken and taped together AC unit, shower was either hot water, or water pressure - not both. Cramped elevator for 2. 3 star rating is pushing it about 2 above what it should be.
Sharon
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Simple but tasty breakfast, staff friendly, parking in underground nearby was straightforward.
Alexis
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The rooms are small; shower is very small and has fluctuating water temperature. The towels are hard.
Sommer
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was clean and the sheets and towels were clean. The room was VERY small and inconvenient. There was a lot of mold in the bathroom.
catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything was sufficient for our stay. Cute boutique hotel with a good breakfast. Rooms were clean, although a little tired and in need of an update.
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Ideal location for the centre of Reims. Perfect one night stop over en route to the Euro tunnel.
Nancy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Do not stay here. The photo online was deceptive! The room was totally unacceptable. The hotel was set back between 2 buildings. The desk clerk referred us to a sister hotel when we refused the room. It was BAD!
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

parking very safe -no where to park when you arrive to book in -breakfast good -
Zeinab
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very friendly and helpful staff . Great access to view points
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

super moldy rooms
Number of reviews per page
20
40

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