Great service and excellent staff

Although I have not been to the pool or the sauna or the hot tub, I can say that this hotel is magnificent. The breakfast buffet is excellent with many choices. The hotel staff is very helpful and cordial, from the entrance to the front desk personnel and the housekeeping staff; they are all very friendly. They helped me get taxis, copy papers, and even provided me with a needle and thread that I needed. They have laundry services, and the clothes can be pressed, folded, or put on hangers, your choice. I turned in some clothes in the morning, I arrived late in the evening, and my clothes were already in the closet in my room.

Room, staff, excellent service

Relaxed and clean atmosphere. Staff was very helpfull. Also close to the main square so walking was easy.

Excellent service, great and safe location with private inside parking.

Clean rooms, kind staff and good infraestructure

La habitación estuvo excelente él personal también excelente los recomiendo

Very good. Older property with excellent location. Everything in walking distance. One problem is the street noise that lasts until very late at night. Our suggestion install soundproof windows.

Everything is exelent

Everything was fine, the staff were super friendly.

Staff excellent, clean

Walking distance to the cathedral , next to a casino and on a busy street. The windows keep out the street noise. Good variety of breakfast Rooftop aquarium like pool but jacuzzi unusable. I had 2 different rooms. One great, one without a window for natural light and behind glass doors that didn’t always open

The staff at this property makes the stay. The door men greet you by name every time you arrive back after your initial check in and everyone is super friendly and helpful.

Excellent

Clean room, excellent service, employees are very friendly and respectful. This hotel provides me with a safe stay. And have a central location

Clean room, staff, gym and breakfast

Very good breakfast

The from desk ie realy but services

Staff super amigable, el desayuno una delicia. Gran variedad para escoger y quedar satisfecho. En pleno corazon de Chiclayo a 4 minutos caminando a la Catedral del Papa Leon XIV. Policias en todas las esquinas. Definitivamente volvere

Staff very friendly.