First off, Miguel at the front seat is fabulous. Very helpful and friendly. He helped me locate my suitcase which was being delivered from the airport after being delayed. The rims are nice. Some rooms have better internet than others. One downside is that you get a limited about of coffee/ tea and no refills even if you have a long stay. I stayed 10 days and was told I don’t get teabags or coffee replenished, and that just seems cheap and unnecessary for a nice place like that. It’s a great location, and be ready that there’s odd no front desk assistance after 5pm some days and after 8pm on other days

There was an issue with the pipes, which caused a foul smell in our bathroom. The smell was strong and made it tough to sleep at night. One of our fans was also broken, which made it tough to sleep in the heat. Good location. Not the best hotel.

I was in a few rooms because of different bookings and all were lovely. The staff was so helpful and kind. The breakfast was delicious each morning and the breakfast lady was so kind and always helpful and happy. I would highly recommend a stay at Casa Oliver and the location too is so good.

Not as advertised. Filthy room and hard to find. Smelled like sewage backed up in the bathroom. Bodily fluids on the upholstered bed frame, fingerprints on the mirrors, and hair on the bed. NO AIR CONDITIONING. Another couple was complaining to staff that the cleaning lady left their room open. They also complained that construction was being done in their room and they were not notified beforehand. Staff attempted to give my wife and I another room, but we didn’t feel safe at this place. DO NOT STAY HERE if you value your privacy and cleanliness. The worst part of our trip was this experience. There are many wonderful/clean places in Portugal to stay.

What a wonderful, lovely spot with lovely staff

Staff leaves early. We arrived at 6:30pm and let ourselves in by using the codes sent to me on WhatsApp. Room was clean. No air conditioning. The toilet was really loud and made noises all night. Ate what we thought was an unspectacular free breakfast the next morning to find out it was 15 euro/person. We would have eaten somewhere else had we known the breakfast wasn't free. Location was nice. Overall... it was a decent place to stay. I have no doubt there are better places to stay at this pricepoint.

The rooms are very well located. Plenty of restaurants within walking distance and giving you a range of cuisine choices. The metro is 10 minutes away and easy to navigate. The room we booked was spacious, beautifully decorated and comfortable. It had a mini fridge which helped me so much in preserving my diabetic medication. Great, big bed and wonderful shower pressure, as well as a couch and large television. The room attendant was very helpful and very friendly. My criticism centres around two things, the mechanism for the room’s lock and the shower door which initially did not close properly, allowing water leakage. Without needing to enter into details, my experience in asking for help sorting these issues, was met with a ‘there’s a trick to these two things and you (the guest) should have known this’. I’m paraphrasing. Showing us how to sort them inferred the onus was on us, the guests…No. We paid for accommodation that should have worked. The other thing is that the room does not have air conditioning and because of the outside heat, it does get very stuffy. The windows can be opened to let the cooler evening air in, but because Casa Oliver is situated on such a busy main street, with a busy park across, the noise makes this very difficult if not impossible. The fan provided does help somewhat, but not completely. Air conditioning would solve this issue. The breakfast is highly recommended and the kitchen staff were incredibly friendly and helpful.

Localização e atendimento excelente. Quarto aconchegante. Ficarei nas próximas vezes

Breakfast and location were fantastic! The staff also were awesome! The building is very old and the room was spacious. The beds could be upgraded for a better night sleep. Overall it worked for us.

The only negative is the toilet. It is so small that you cannot fit!

Clean room, helpful staff upon arrival and check out. Issues with the wifi and got placed in their other building in the downstairs, so getting luggage out of building was brutal. Overall good, but would probably stay elsewhere

The hotel is well located and had a great vibe. If you're a fan of shows like Chateau you'll enjoy the esthetics. The staff was very nice and easy to work with. We enjoyed the breakfasts and our room.

The staff was lovely, breakfest great, and rooms very cute but the room was a bit dirty/dusty. It felt like it was cleaned quickly but nothing really wiped down.

This is a charming, character-driven property in an absolutely lovely neighbourhood. What you're paying for here is the location more than the accommodation. The building is quite old, but has been renovated to a generally pleasant, vintage-inspired state. My only major complaint is with the wifi, which is abysmal, so if you need internet access, perhaps another property would provide a better option.

The staff was excellent and the hotel was charming. The decor was creative and perfect for the building.

Very convenient location to Bairro Alto. Very friendly staff.

Room was not good. Shower in room right beside public window. Toilet smelt like sewer backup.

The staff was not readily available when the evening arrived. The room was clean but very old style. Bathroom did not have non slip mat in the shower. Breakfast was good but didn't start till 8am.

Our room was comfortable and clean. The breakfast was delicious. Staff was welcoming and helpful. Our only issue was that at one time, we couldn't get into the hotel because the key card at the entrance was broken. This issue was resolved quickly. Otherwise, this is a charming boutique hotel, well-situated in Lisbon.

Great location - across from park and vendor market- restaurants all around - easy access for Uber to explore test of city