The staff is very thoughtful. I left my charger in the room, and when I got back, the housekeeping team had already helped me tie them up and keep them neat. Later on at night, they also helped make up the room. Special shout-out to the housekeeping team for making our stay more comfortable and for providing a very cute doll to take home. Thankful also for the staff who helped take and send our luggage to the room when we were checking in. And thank you to front office Amy, who helped check us in. And Glenda, who helped introduce us with a smile and patience about the gym equipment and gave us a little tour of the place. Thank you to the staff near the elevator who always helped us press the elevator button and always greeted us with a smile. Also for the concierge team for helping us store our luggage on the check-out date and helped us call a cab when they saw us having a lot of things to carry. And lastly, the breakfast is great; there is a lot of great selection of food, and the service is great. The staff always asked us if we wanted to drink something and made it for us, even though there were already a lot of drinks at the drinks station that we could choose from. All in all, it's a great experience staying at Conrad Macao, and if I have the opportunity, I'd like to stay there again someday.

Nice and clean. Recommended hotel at Macao.

Very good and very clean 👍🏻👍🏻

Luxury hotel but the price is not so expensive, the service is good.

Luxury hotel, satisfactory service.

Great hotel with great room and great facilities, shuttle bus always on time and near from Parisian

Overall very good and recommended. Hotel location in front of Venetian hotel with free shuttle bus to ferry terminal, airport and the some other places in macao and taipa. Check in process is fast and staff were very helpful. Room was great with large beds and very comfortable. Love this hotel!

Very great stay! Their hospitality is superb. My husband & i were having a honeymoon trip and Conrad gave us a free upgrade. The Eiffel tower from Parisian hotel was the view from our room. There were teddy bear and complimentary cake from Conrad. Absolutely will come back and stay again at Conrad Cotai Macau.

Great experienced...stayed one night only with my family. Booked ticket through hotel concierge for king of monkey show which is a great show too. Anything you need, just call or go directly to concierge desk. They will assist you as much as possible with a smile. Recommended.

Ok really. Only fewer transportation. If there is another bus terminal. But good too, the hotel is not like other rich markets

From the front door arrival the quality of service already excellent, further more the front desk, eligible a 5 thumbs up award

Niceeee hotel, good location and new