La chambre est propre et le ménage sérieux. Dommage pour l odeur entêtante de tabac. Le petit déjeuner est bien. Mais disparité de service par le personnel

Don’t arrive after 6pm. Once the reception is closed it can take an hour to check in.

La qualité de la literie et des oreillers. La décoration et la fonctionnalité des équipements.

Bien situé propre parking avec chargeur voiture et bonnes options restaurant

Very pleased. Easy parking.

Booking in was a breeze, with ample parking and a decent bar on site. Walking distance to a restaurant which was appropriate for what we needed

Affordable hot el. Comfortable, easy access,good restaurant within 100yard walk.

I had booked a room with Kyriad Direct at a more or less standard decent 2/3 star rate. When I arrived I found I had been booked in to a top floor room with the next door Premiere Class building which seems to charge about 60% of the type of room I had paid for. The receptionist had no idea how this had happened but with some persuasion gave me a ground floor disabled type room in the main hotel. Although boasting a restaurant, only pizzas were available there so I had to walk to the other Kyriad Hotel only 250 metres away to find a decent meal there

The hotel is fine for an evening. The electric charging for the car is great and it's pet friendly.

La première nuit fut "glaciale" . Mode de chauffage qui dysfonctionnait. La température est restée à 10 toute la nuit. En debut de soirée, un personnel est passé, a regardé les réglages en disant "ca va chauffer". la deuxième nuit, il m' a été proposé une autre chambre , où le chauffage fut bien. Le personnel a été bienveillant et respectueux.

Very helpfull staff room was clean and tidy nice deep bath only problem i wasnt given the pass code for the gate and the wificode was illedgable needs to be written downclearly

A really nice simple hotel on the outskirts of town. Great staff team, and a good buffet breakfast. Easy 2 minute walk to local pub/restaurant and a bistro/grill. A little tired in places on the exterior, but the room was clean and fresh.

Bon rapport qualité/prix, personnel à l'accueil très aimable.

Hotel was clean and comfortable. Great location for me as a base to explore the region. Staff were friendly and helpful, however, breakfast options were a little limited. But apart from that, thumbs up from me

Tea and coffee making facilities in the room. Good breakfast. Comfortable bed. Clean bathroom.

Excellent value and ideal location for The 33rd Ciruit Historique de Laon weekend event. Hotel was full but only had one young lady trying to manage everything each morning. Check-in/ out, refilling buffet breakfast and clearing tables. She did the best she could often running back and forth and should commended. This is a criticism of the management of this hotel NOT the young lady.

Quiet

As usual , a very good stay . One minor complaint - I requested a specific room ( no 33 ) well in advance of my stay , but it had not been reserved for me I stayed in R 32 instead ( which as it happens was also fine ) I shall request R 32 in a months time , when I do please have it available !! Thank you ( ps your receptionist was very helpful ) Trevor Hartley +44(0) 7970131922

Room was clean and quiet and the bed was very comfy but the toilet would not flush! Staff came to the rescue very quickly and did a temporary fix. They also offered us the only other room they had but it was twin so we stayed where we were.

The hotel was perfect for my needs. I had three dogs with me and needed to be close to the auto route. Excellent value.