Location is good. Close to the Haneda Airport limo bus locations. The staff was also really helpful in assisting with liaising with local businesses when we needed help.

There were random, stray hairs on the wall, door and bathtub when we checked in. Hotel is quite dated. Location is not bad though.

Room smaller than similar size or dimension room in other hotels I have stayed. Service not as good. Only certain staff (night shift) good during our stay mid Jun 24. Tbough the hotel is old, room relatively clean, location is also good. Don't understand why the toilet in the room need to be on raised floor, quite high about 10-20 cm. Can be a concern of falling or tripping, especially when using toilet at night if not careful or alert.

Other than location and cleanliness which more or less met expectations, the rest fell below mark. The service standard was mixed. The evening shift young lady receptionist was excellent with her young man partner. She was helpful and smiley, very refreshing to see her after a day of outing when returning back to hotel. Rejuvenate you to go for another round of shopping or outing. The 2-3 young male receptionists were with sulking faces when we first arrived 18 Jun 24 4-5pm. They were not helpful seeing us a little drenched as it was raining that pm. So it was a bad start for the experience of the stay. Next is the room was smaller than expected. We stayed at Daiwa Roynet Ikebukuro the last trip of similar size but this room was much smaller, no place for luggage. Also no bedside table which was unusual. So we used a chair as bedside table. The most classic was no wardrobe for hanging clothes though there were hangers provided. The photo showed how we hung our clothes. Hanger on hanger. Our heart just sank lower and lower. This hotel was the final leg of our trip thinking it would be the best after reading all the good reviews. But it was a disappointing stay. It was not until when we came down to the lobby that our spirit was lifted by the earlier mentioned night shift young lady receptionist with her bright smile and pleasant greeting. Can feel that she was happy in taking care of and serving the guests. She saved our day, and the day for the hotel. She must be one of the key reasons for the high ratings for this hotel. I can't help but want to write something good about her.

Rooms are pretty spacious for the location. Lawson is on the first floor in the next building. There was very loud noise from road construction near the hotel when we stayed.

Good location just 5-10 mins walk from train station and bus terminal. Comfortable for short stay. Staffs are helpful. I had an earlier date booking for twin room and change to single room the next day was swift and easy. Thanks Kadoya team!

The rooms are spacious, one week in Japan, 3x changing hotels. Only this hotel with spacious rooms is just right for me to bring children to be free in the news. Close to Shinjuku Station, right next to the hotel is Lawson and across the street are many shopping stores to buy by. I will definitely stay here again and will recommend to family and friends.

Place near to shops and foods. 10 walk to train and bus station. Big bed. Rather old fashion but okay.

Near JR Shinjuku Station, walking a little. In front of the school, there is a lawson across the road into the alley. There are a lot of restaurants, not expensive. You can leave your bags and hang out. Returned to lift the bag to the room

The location is very close to Shinjuku gate 15 entrance. But when it rains, we will get wet because there is no shelter from the exit to the hotel. Taking a taxi is only around 600-800 Yen. Halal food is left to Lawson next door, but only onigiri, the check-in process is smooth. There are 2 small lifts that are quite supportive of the movement of hotel guests. The room is according to the number of check-in. 1 room for 1 person, really suitable for sleeping 1 person and 1 baggage. The amenities are more complete than Keio Plaza, a 5-star hotel next to it. Clean toilets and rooms. Very comfortable stay here.

Travel is not expensive. The service is good. Everyone is good. But stick to the pillow Cause sleep discomfort

A very good location, quite near to shinjuku station, many restaurants and shopping centers nearby, room size is pretty good when compare to other hotels in this area

The location and service is very satisfying.