Overall Ratings & Reviews Comfort Hotel LT - Rock 'n' Roll Vilnius

Viskas patiks. Personalas malonu ir draugiskas

nice place

Nice place to stay in and very accessible to the city!

It was a great stay, reception staff superb! Very helpful. Negative thing the restaurant, ordering a simple burger was even embarrassing, ordered a blue cheese burger with no onion and delivered a jalapeño burgués with onion! And when I said this they replied that if I wasn’t allergic I could eat the onion! Really? Eat it yourself! Also I asked if was possible to add bacon or avocado and it was like ordering a unicorn! That add up was impossible to do I was told, but you have it in the menu, yes but can’t be added in may case…. Ridiculous response! Anyway I might come back to the hotel but never to that restaurant not even for breakfast just in case I’m forces to eat onions too hahahaha

The only thing they really lack is a fridge in the room!!!

Its ideally located close to the bus and train station, a small trip from the airport, its clean and modern staff are friendly and helpful

The smiles and the exceptional service is gone. You can see that they have had consultants saving every "unnecessary" cent everywhere. But it is still a good choice at a good price. The breakfast is nice with fresh bread (no butter anymore - I know it got expensive). Not possible to get mustard to the sausages. There is a well equipped shop across the street. Why did noone in the staff take an initiative? All those small things that make a difference. And give 5 stars instead of 4.

Wonderful hotel. I stay in around 15 hotels a year and this is up there with the best. Excellent value for money, close to the station, great staff and fitted my needs perfectly.

Excellent

Hotels looks new. The location is excellent. Close to bus and train stations and to the old city. Across the street is the supermarket. The room, bathroom was immaculate clean. Bathroom has heated floors. It was very pleasant to get warm in a cold Lithuanian weather. Liked everything. The staff was amazing. The hotel meet all my expectations. Thank you very much!

Great base for a long weekend in Vilnius. Really comfy rooms, very spacious and perfect to escape the chill in. Very helpful hotel staff. Great location - easy to get a bus directly from the airport to a bus stop 5 mins away, less than ten mins to the old town and about 7 mins to the train station. Only thing that was slightly odd was that the hotel had lots of signs/adverts around the building saying you could check out at 6pm on Sundays - when I enquired about this, you had to actually be at the top level of their membership programme or pay for another night's stay.

We booked a room for three nights with breakfast included. When we arrived they said that breakfast was not included. Having contacted Hotels.com who confirmed that the price we paid included breakfast we were then interegated by three members of staff at different points during breakfast the next day as to whether we were entitled to breakfast. This made us feel so unwelcome and uncomfortable that we left breakfast without eating and didn't return for the other 2 mornings. The room for comfortable and clean but the walls were so thin that whenever anyone nearby closed a door the walls and beds shook. Two sachets of coffee were provided in the room for the entire 3 nights, if any more were required you had to pay 2.5 Euros.

good feeling in this hotel, rooms comfortable, staff helpfull and nice, reception evennthecwhole night, quick response by mail if youw have questions

Lovely staff, supermarket right outside the hotel. Of town 10 min walk.

The hotel in the room are clean and updated, the bed was very comfortable, and the shower had excellent strong water pressure. Old town Is only about a 15 minute walk and the train station is only a 10 minute walk which makes this hotel very convenient. The airport is only a 7 minute drive. I would definitely stay here again.

Excellent

Amazing hotel, the only improvement would be friendlier staff when checking in.

Great location, comfortable bed, walking distance to old town.

Not in the heart of the Old Town but very close to it and also within less than 10 minutes walk from/to the bus- and railway station. Clean, stylish contemporary rooms, good beds, working air conditioning.

A big market is across the street and staff very helpful