The Heritage Silom Hotel

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Overall Ratings & Reviews The Heritage Silom Hotel

Traveloka (898)
Other sources (1,001)
8.1
Very Good
From 898 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.5

Location

8.8

Service and Facilites

7.8

People often mention about The Heritage Silom Hotel
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Distance to City Center (27)
Accessibility (26)
Room Space (24)
Surroundings (23)
Staff Friendliness (22)
Bedroom (19)
Wifi (16)
Check-in/out Time (15)
Ambiance (15)
Bathroom (14)
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Traveler Reviews The Heritage Silom Hotel

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40
Customer reviews
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is very close to BTS Chong Nonsi Station, really good for you who wants to travel without any hesitation.
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S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff are very friendly and helpful. Every time we came back from activities to the hotel, our rooms were cleaned, beds packed tidy, and new towels replaced when we entered the rooms. Recommended to stay... Location and convenience wise 👍
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The hotel is average, the rooms are a bit old, and the air conditioner, which hadn't been cleaned in a long time, leaked a lot and needed fixing three times. Otherwise, everything is okay. The staff are friendly and helpful, and there are many amenities nearby. It's close to the train station and 711, making it convenient for getting around. Overall, anyone considering staying there should think twice!
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NGUYEN N. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is great. Reasonable prices. Close to BTS Chong Nonsi, near Silom, convenient location, rooms are very spacious, comfortable and airy. This is my 4th time staying here.
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L***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Near to BTS & 7-Eleven, clean and comfortable to stay
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M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel's location is strategic and close to BTS, just walking distance and there are many food court-style eating places near the hotel.
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1 people find it helpful
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Had my first stay here in early February 2026! The location is highly recommended—it’s just a few steps away from the Chong Nonsi BTS station. There are plenty of cafes and restaurants nearby to fit any budget, and a 7-Eleven right there for some snacks. A special shout-out to a male staff member who speaks Malay (I forgot his name, unfortunately!); he was incredibly helpful from the moment we arrived until we checked out.
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m***d
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
Everything looks old. My room is on floor 3. Turning the knob is very noisy for the shower... problem!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
I really recommend you guys to try staying at this hotel.
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L***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly staff & nice hotel, perfect location for you & your family if it's the first time travelling to BKK. P/S: Try the local restaurant beside the hotel, so awesome 100/100
1 people find it helpful
Tien D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Good location, close to the train station, friendly staff, and lots of delicious food nearby.
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2 people find it helpful
Dam T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The location is good, and the hotel staff are friendly. However, when I arrived, I had to wait for more than an hour to check in, even though I came at the correct check-in time, which is after 2 PM. The room is old but spacious, and the amenities are adequate.
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Bayu M. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The hotel staff is very friendly, very kind and directs whatever the customer asks for.
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1 people find it helpful
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Toto C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's a hotel in the middle of the month. The room is very big. I'm very impressed. I'll come back to stay again.
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F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Near from BTS and the hotel was good
1 people find it helpful
P***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Overall everything was fine, I just didn't like the 1000 baht fee I had to pay upon check in, it was inconvenient and I always had to take that 1000 baht back to my country because I couldn't spend it in time on the last day...
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Tien D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Clean hotel, convenient..............
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1 people find it helpful
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
The staff are friendly and very helpful.
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L***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 41 week(s) ago
(+)Convenient to move around (+) friendly staff (-) Poor facilities
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1 people find it helpful
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
Big area and good for family. Next to BTS station.
2 people find it helpful
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