Wonderful service

I advice to stay in this hotel

The place is not clean at all full of bugs.The room wasn’t clean from the previous people and the bed sheet had hair and dirty spots, bugs, and ants everywhere.the hotel has no AC not like they advertised. They promised for refund and they denied it. It’s really bad experience. I don’t recommend it for anyone at all.

This hotel really needs a lot of renovation, air conditioning not working. Bathroom needs a lot of live

Small, run-down, and unbearably hot despite the property's claim that it has air conditioning. Shower head held on by a twisted wire that didn't work.

Hotel staff were friendly and welcoming. Transport was accessible and a

Amazing staff

inexpensive and easy to get bus into Venice

We chose this location because we wanted to avoid the overpriced hotels & the insanely crowded Venice. The 6L bus stops in front of the hotel every 20 minutes and ends in Venice. Staff was helpful & friendly. Room wasn’t fancy but quiet and pretty clean. We paid a little more for a bathroom in the room. AC worked great and the shower ran plenty of hot water

Dirty

Nice facility. Walls are paper thin. Good price for being out of the way. At least bus service to and from was convenient

Outdated.

Small property, with decent size rooms. Hotel is safe and secure and easy route to local transport. Someone was always on hand to help if needed. 20minute walk to train station where could go into the centre of Venice or venture further a field. Room was well presented and cleaned to an expected standard. Would recommend hotel if on a budget.

First of all, specific conditions like limited time reception and check-in as well as absence of an elevator should be bold and clearly displayed. In this case the condition of checking in before 10 pm was discovered after the booking. Hence while driving on the highway we searched for the hotel number and called to ask for a late check in. They said it would cost we extra 29 euros. So I sent a local friend my passport copies to check us in. He got the keys and gave these to us at a restaurant before we reached the hotel. Still, when we reached the place it was locked and we had to call the reception again. in response Me Omer came from inside and opened the lock. He demanded the extra payment without which he would not allow us in. As was true I told him that check in was before 10 pm and gifts can always go out for food or something else after checking-in. Due to the extra 29 euros the price became much higher then a better quality place. Most of all it was his terrible attitude that was due to not only his nature but also due to his dislike for people of my country. Then at the age of 65 I had to carry all the luggage up two floors. In the morning also the same person had such a terrible expression on his face and that seemed to say "the devil May care for all I'm concerned." It was the most terrible hotel experience of my life. Any self-respecting person should stay away from this hotel. After that I am more aware for the future. No more cheap hotels.

The front office staff member was very helpful and provided excellent customer service when I needed to make a phone call to the United States.

Nice small little place. Family owned. Stuff was very helpful. We could the luggage even after the checkout time there with the reception. Very convenient to the train and bus stop helpful staff.

Dated facility. Close to Venice. Check out instructions not clear. Bed not comfortable.

The staff are the sweetest!! Everyone so far has been so helpful and very good English!! The hotel is in the middle of block with lots of parking on the street. We stayed here and got on the 6L bus to Venus for the day. It was so easy and cheap to do. If they put in breakfast in the morning they could charge double!! Overall best affordable place we have stayed .

The service was amazing! We showed up half an hour after they were closed (we had no idea hotels closed) and thankfully the front desk person was still there to let us in! The room was nice, but the beds were very firm and uncomfortable.

The couple who owns the hotel was very nice and helpful. I liked the amenities that came with our room and it was great that we could buy bus tickets at face value from the hotel owners. The bus stop to take the bus to Venice was about a 2-3 minute walk and altogether about a half hour ride to the touristy area from the hotel!