Wonderful hotel. Everything was excellent, the staff, the room and the breakfast. Would happily return.

Wow! Nice comfy room, fabulous breakfast and they gave us free lift tickets for nearby hike lifts. Loved the town.

The staff was friendly and helpful and the facilities were excellent We only had a short stay but it was very pleasant.

The hotel has good facilities in an amazing location. Staff provided us with a taxi to pick us up from the train station. I would recommend

Lovely hotel not too far from the train station. On check in we received transportation passes for the local bus & train. Wonderful breakfast and delicious dinner. Our room was large, clean and very comfortable.

We came in very late and they were very understanding and helpful, the room turned out to be a mini suite with a bard room and sitting room and bathroom, comfy bed, Mountain View, lots of cupboards and closets, good food in restaurant, free bus and train passes with two day stay. Really lovely place!

We had a wonderful stay at this hotel.

The property was very nice and clean. A couple issues: There was no hot water in the shower. We called the desk and whoever answered sounded like they just woke up and I am sure that is what happened. We asked about the hot water, we were told since we were up so early no one else was using the water and to let it run for five minutes, it never got hot. One checkout it was like the lady never checked anyone out before, we were under a time constraint and there was no sense of urgency. We asking for help getting to the train station for the Glacier Express train, they never heard of it and directed us to the wrong train station, they told us to take the bus and told us the stop was next door, we waiting there and the bus just drove on by. We actually had to go down the street to another hotel and get proper help. If not for the two ladies at the desk, the stay would have been great. They almost made us miss our train!! No sense of urgency at all!

Our room was big with a great mountain view. Buffet breakfast had plenty of options. The hotel gives you a free bus pass for the area which is very useful. The Thai DECO restaurant was excellent

Terrible customer service!!!! We booked one night stay at this hotel and could not arrive due to an accident on the way. We called, explained the situation was told the hotel needs to charge the night regardless of the situation, which we understand. We are trying for days asking the hotel to send us a receipt ( that show how we paid) so the insurance can give us the refund. We are just being ignored and ignored!!! Terrible!!!!

Buffet dinner and breakfast were both excellent.

Clean room, nice bathroom, good breakfast

Staff was amazing but the beds were very hard. Lots of dust under the bed.

A little far from the train station to travel over the Bernina Pass but bus access works as does accessible parking at the station. Totally surpasses nearby St. Moritz. Hotel should be a four star.

We stayed there for one night. Everyone was very helpful. They tried to rise beyond our expectations. We had to catch an early train and they packed us wonderful breakfast. We had dinner at the onsite Thai restaurant. The staff their was wonderful and the food and drinks were one of the best we have had so far. We would like to go there again and stay for more days.

We have been to this area and the hotel for several years many years ago when we used to ski

All top notch!

An excellent property in a great location. Staff extremely friendly and helpful

Nice place good rooms and pretty decent size bathroom. Very friendly staff and good breakfast. The only negative was they did not have air conditioning.

Lovely family run hotel. Staff can’t do enough for you.