We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.

Very peaceful and has beautiful scenery. Love the birds around the sea.

Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!

Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.

My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.

I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.

Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.

Nice staff, Delicious dinner & breakfast, Good Onsen.

The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.

Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!

We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.

Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!

The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.

Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance

very good resort and good service

整體都非常好, 會再回住.

施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。　温泉を楽しみにしての宿泊でしたのでとても残念でした。

22時30分に到着したが快くチェックインさせてくれた

落ち着いた感じで良かったです

食事も美味しかった！