Clean and comfortable room. Tasty food.

Otelde Konakladığımız Süre İçerisinde Hiçbir Problem Yaşamadık Herşey Gayet Temiz, Yemekler Lezzetli Ve Personel İlgiliydi Bir Dahaki Tatilimizi Şimdiden Planlamaya Başladık. Herşey İçin Teşekkürler.

The Charisma hotel is amazing. Beautiful views ocean views from our complimentary upgraded room. The breakfast was amazing and access to the ocean to swim and relax made it one of our top stays. We will definitely return to this beautiful location!

I was very disappointed with my stay at this hotel. The property feels old, worn, and in serious need of renovation. While I can overlook dated decor if the service is good, unfortunately the staff were equally disappointing. During my stay, I accidentally left an item by the pool and asked the staff for assistance locating it. They seemed completely uninterested in helping and offered little effort or concern. Another frustrating experience happened during dining service. I politely asked to be moved away from a smoking guest, only to be told by the hostess that no other tables were available. However, it was obvious there were open tables throughout the dining area. The unwillingness to accommodate such a simple request made the service feel dismissive and unprofessional. In addition to these frustrations, when I asked the concierge for an outside dinner recommendation, due to my poor experience from the previous evening, I was told she was restricted in doing so per hotel policy. She very nicely offered to come to my room and call covertly on her personal phone. I have never been to a hotel in which the concierge is prohibited from recommending an outside restaurant The amenities are horrible. There is one dispenser of low quality soap in the shower, of which you are expected to wash your hair and body with. Leaving my hair a tangled, dry mess. Overall, the hotel lacked both the quality and hospitality I expected. I would not choose to stay here again.

Amazing breakfast buffet!

Location was sublime: the hotel was directly on the sea and its main restaurant had seating on a pier that jutted out into the sea. Views and especially sunsets were spectacular. Backside of hotel also had jaw- dropping view of a sheltered harbor where cruise ships docked. Breakfasts were huge with lots of variety in food choices (although the only downer: no expresso/cappachino machine) and both indoor and outdoor seating. Pool area was beautiful, with lots of plush lounges, umbrellas, and even cabanas. Staff was efficient, but very warm and helpful in every way, especially the chief receptionist (I believe her name was Omer) who got me settled at check-in, the friendly bell hop who delivered my luggage, and the men who parked my car for me each day. I definitely would recommend this hotel.

Very nice location at Ocean side. Kind staffs, great amenities! Food and spa were perfect. I and my wife loved the room at 5th floor ocean view room. I'll be back k again this hotel , if I have plans to trip here.

Très bon déjeuner et beaucoup de choix

Süper manzara güzel fan. Temiz oda güçlü wifi. Kaliteli personel. Güzel yemekler. Fakat restorantta kediler dolaşıyor. Bunun dışında herşey güzeldi.

Temiz oda ve banyo. Güzel manzara balkon. İnternet hızlı. Smart tv yok. Klima çok güzel çalışıyor. Sessiz oda. Çalışanlar çok yardımsever.

A very friendly, professional, and accommodating staff. The breakfast buffet was excellent. The seafood restaurant is extremely good with many outstanding entrées.

Breakfast was wonderful

Wonderful hotel on all counts. Great breakfast buffet. Spa facilities were first rate. No complaints at all.

Oda ve deniz manzarası güzeldi, yemekler iyiydi. Ancak çalışanlar ve spa bölümünde hizmet ve ilgi çok yetersizdi.

The hotel has a beautiful setting. The room was clean. The staff were helpful. The spa was extensive though many of the facilities were not working.

Odamız son derece temizdi; çalışanlar güleryüzlü ve kibar, yemekler çok lezzetliydi

Staff were excellent 👌

A lovely stay and a beautiful peaceful calmness on my journey around Turkey!

I have never imagined the waves hitting on the shore could be so romantic and peaceful, nor did I count down the time for breakfast until the next morning. If you're looking for a place where the staff make you feel at home with their friendly demeanor, prioritize hygiene, and offer quality service, all in one place, and you're looking for the perfect combination of price, service, and quality, Charisma De Lux Kuşadası is going to be your next stop nexperfedestination.

Great experience