Staff were very polite and helpful, especially the lady who looks after the spa, who was excellent. There was a €50 deposit per night that i was not told about so that did come as a surprise, one i had not budgeted for. However the bed was extremely comfy and the room was large, modern and clean with a massive window. The tv was big however the remote was very unresponsive. The spa, pool and sauna facilities were great and the complimentary cookies upon check in were a tasty surprise.