9.0
Exceptional
From 287 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.4

Service and Facilites

9.2

Traveler Reviews Hotel Retiro 84

Number of reviews per page
20
40
Top reviews
VALERIA
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and friendly staff.
julien
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Personnel charmant, Petit déjeuner copieux, Propreté impeccable, Bien situé, Je recommande.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice hotel. Priced excellent. I highly recommend this place
Ana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I had an exceptional stay. Comfortable bed; big bathroom. The prime location made it so easy to walk to local restaurants and shops. The staff was welcoming and attentive. Delicious breakfast.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Really smooth and easy experience. I’d totally recommend and will be back! Plus the location is 10/10
Elizette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The stagf was very friendly.
Jose Gabriel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Tal vez no es un hotel de lujo, pero su personal lo hacen sentir a uno como en un hotel de alta gama. Gracias a todos por tan amable y cariñosa atención
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Overall great place
Tori
icon-Leisure
Leisure
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I have mixed feelings about my stay at this hotel, as there were both positives and negatives. Cons: • The mattress was extremely firm—so much so that I had to double-check whether there was actually a mattress on the bed or just a wooden board. I ended up using both extra comforters as padding to make it somewhat comfortable to sleep. • I was left standing in the rain one night for quite a while because no one was at the Front Desk. I eventually had to walk around the building and knock on a window to get the staff’s attention, as the attendant was engaged in conversation in the kitchen. • Although I originally requested airport transfer back to the airport, I mentioned during check-in that a friend would be providing my airport transportation so to cancel the service and they told me no problem. At the end of my stay, I was still told I would be charged for the hotel shuttle service (which was significantly more expensive than a standard Uber.) Pros: • The room was clean, spacious, and well-maintained. • The food was very good. • Sergio, one of the hotel staff members, provided excellent service—he was professional, kind, and went above and beyond to assist. With a few improvements to guest communication and comfort, this hotel has the potential to offer a much better experience. I’m not sure if I would stay here again though.
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Allen
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The staff was wonderful! They took very good care of me!
Monica
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excelente ubicacion, habitaciones amplias, limpias y un staff amable pendientes de cada necesidad que tengas.
Fernando
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Nice place and excellet staff
Jose
icon-Business
Business
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Wifi was kind of a problem when working. Besades that allmgood!
Arturo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very nice hotel, very attentive personnel, lot of restaurants, malls, night life, parks within walking distance, very safe area, highly recommended. It was our second stay at Retiro by MJ. Commendations to Sergio!!
Jose
icon-with Partner
with Partner
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Hard bed. Flat pillows.
Marco
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location, great staff. Stayed in this area more times but this hotel is just perfect.
Yvan
icon-Family
Family
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Todo muy bien, lo unico que el Wifi en la habitacion es terrible practicamente nulo, deberian mejorar este punto para obtener una 5 estrella. Por lo demas todo excelente.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The best thing about this hotel is the staff. They're amazing
Moshgan
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Good ubication
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Very safe, clean, good breakfast, friendly customer service.
Number of reviews per page
20
40

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