The Carlton Hsinchu

Explore The Carlton Hsinchu
8.4
Very Good
From 933 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Traveler Reviews The Carlton Hsinchu

Number of reviews per page
20
40
Top reviews
Jason
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful room. Staff is helpful with all question. Great place to stay
anthony
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Sui Ming
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Helen
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

👍
Gihan
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Friendly staff, hotel was little outdated location was 👍
fook keong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Good location...big room. Enjoy the hospitality
Ryan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff was super friendly and helpful. Location is very convenient.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Theodore
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Even though it is old but it is clean.
Ching
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Theodore
6.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

good location to where I need to go
Imari
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Read More
ying
icon-Leisure
Leisure
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Hotel workers are friendly.
Lawrence
icon-Business
Business
6.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
MEI-WEN
4.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

中央空調沒有暖氣,跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣,房間還是很冷。後來櫃檯說可以換房間,但要換到沒有窗戶的房間,說:沒有窗戶的房間會比較暖? 因為不喜歡沒有窗戶的房間就沒有換了,櫃檯給多給了一個棉被。 完全不推薦,也不會再訂這間飯店了
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Dongping
icon-Leisure
Leisure
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.
Read More
Jin Hwa
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 255 week(s) ago

Hotels.com verified review

Normal
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Surprisingly comfortable room with a large bathroom.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved