We waited 15 minutes to check in while the front desk clerk was outside taking a break. Our questions about the WiFi were met with rudeness rather than an attempt to help. The gate code was illegibly written so it took us ten minutes to decipher and get through the gate. Five minutes before check-out time someone banged on the door like the building was on fire. When we approached the breakfast room, they made a point to shut the door and lock it in our face. To make matters worse, we asked the front desk for a restaurant recommendation where we could watch World Cup. They recommended one nearby by pointing to an advertisement on their check in window without saying a word. When we arrived at La Boucherie, we asked to be seated by one of the two TVs but were told those seats were reserved. We were unable to watch the France game after watching 3 back-to-back World Cup games in three countries (Germany, Netherlands, Belgium). The reserved section remained mostly empty during the entire game. I don't recommend this hotel or the restaurant nearby.