Overall Ratings & Reviews William Hotel Boutique De Diseño

Beautiful hotel with excellent customer service. Staff was friendly. Breakfast was amazing.

Wonderfully charming and the staff is super friendly.

This was such a great hotel. We enjoyed our stay and we were able to check in early which was a big plus. We would stay again.

Muy buen hotel. Me gustó mucho su decoración, diseño. Staff muy amable. Recomiendo.

Hotel is very nice and clean

Highly recommend this hotel the staff were super nice and helpful

The hotel is in the heart of Taxco. The Santa Pisca Church is behind the hotel. Beautiful hotel clean suite with a nice bath tub and full shower. The split unit air conditioner worked wonders. They immediately greeted us upon arrival, offered valet service and Carrie four luggage to the room. The restaurant opens at 8am for breakfast which offers a variety of traditional Mexican breakfast and American choices. The restaurant has lunch l however it closes early at 6pm. There are a lot of rooftop and balcony restaurantswhidh offer a variety of options. Lots of shops, markets and some entertainment in the town square in front of the Santa Pisca Church. We love this quaint, cultural town. Lots is taxicabs which are very reasonable and inexpensive. We took a gondola ride up to the Monte Taxco Hotel and had lunch overlooking the beautiful town and city.

The attention received by all the staff is simply amazing, Starting by their warm welcome, to all they do to ensure a very unique and satisfying experience. Thank you to all the team! Simply amazing!

Very nice hotel. Everyone was extremely kind and helpful. Will definitely booked them again! Gracias!

Property is super clean and looks newly remodeled. I would never stay there again because they have a restaurant down stairs and all the smell goes up stairs to the rooms. You can also hear the telephone ringing because of the hotels layout. Never get a room with a balcony because you get all the noise from the street. Beautiful clean hotel and the restaurant is top notch!

Superó nuestras expectativas. Muy buen servicio.

Marvelous hotel with modern colonial chic decor. Stayed in the king suite with tub and the room blew us away. The bed was ridiculously comfortable, the shower was hot and strong, and the a/c was perfect. Also had brunch at the restaurant and the blue corn pancakes were delicious. This is were I’ll stay next time I am in Taxco. A

Staff was amazing and really helpful. Room was clean and had everything and more. Smart tv, bathrobes, air conditioning, etc...

It was a perfect location to move around and easy to get a taxi. The restaurant was excellent and the most attentive staff. Everything was first class, best quality linens and towels. Loved it!

Hotel is super nice people are amazing great stay.

Amazing Front Desk Service Anahi was Amazing with a required ballon decoration, wine glasses, room was decorated Beautiful, excedeed my expectations Thank You

This was our first trip to Taxco, and we were pleased with our stay at William Hotel. We booked an upstairs "Panoramic View City View" room. I wouldn't necessarily describe the view as panoramic, as the hotel is located on a narrow street, but the small outdoor balcony was very enjoyable and allowed us to take in the varied street activities from a birds eye view, including several parades! The staff were very friendly but generally don't speak English. That said, it wasn't really a problem. We used Google translate on our phones to communicate. :-) The room and bathroom were both a little small, as was the bed. But the room was otherwise comfortable and quiet. They have a few inside larger rooms without any city views, but we're glad to have chosen the smaller room with a balcony. The hotel is very conveniently located to most everything you'd likely want to explore in Taxco. The Zocalo and market were just up the hill a few blocks away. We didn't eat at the restaurant, but other folks did and the food/presentation looked nice. We did however enjoy a few Bertas (local drink) on the upstairs patio while taking in the view. All in all I would highly recommend staying at the William Hotel in Taxco. The location is great and we were treated well.

Amazing hotel! The people are so friendly and accomodating. The room had an incredible view and was super clean. The shower is awesome and beds very comfy! Also the terrace is a great view point! Would love to stay here again.

There is no way this property should be 4 stars. I will start with the good parts, the staff was nice, a little slow (we had to wait an hour for keys to the room so we couldn’t leave and explore). We told them of the issues and they just said ok. Coffee was good. Now the bad; when we walked into the room the overwhelming smell of their signature spray almost knocked me over (I figured out why a little later). The room was extremely hot and the AC kept shutting off. I walked into the bathroom to put bags down and the sewer smell was so intense I had to walk out immediately to avoid vomiting. Imagine a hot room and the intense sewer smell because the bathroom door was shut and the guy that showed us the room sure didn’t open it to show us the bathroom. They knew they had the issue and still put us there. I had to open the door and let it air out anytime I needed to use the bathroom. Thank goodness it was only one night we paid for because we wouldn’t have stayed longer. Also they thing it’s a nightclub and not a hotel?? Music blasting and they way the hotel is set up your windows face the lobby so bright lights shine in all night and the music played until 11pm. I wouldn’t stay on a weekend because I’m sure it would be worse. Overall, I wouldn’t stay here again. They have a lot of things they need to work on. I understand you smell sewer in Mexico sometimes, I’ve been coming to Mexico for over 20 years but this was the worst! A small tiny bathroom with no air circulating.

This is a very cute quaint hotel. Very clean, comfy beds, staff is great, location is great! bathroom very small, shower good size. We opted for a room towards the street w/balcony, very loud! Although by 10pm it was quite. The Hotel is 3 stories no elevator, it’s like an atrium in the middle, you could see the restaurant from outside our room door. At night it was very loud, the echo was huge, don’t know if it was customers but do know that several times it was the night employees talking n laughing, noise rises, one night they were loud until 12:45am n started up again @1:30am restaurant n bar closes @11pm. For this reason only, we would not stay there again.