City Express by Marriott Durango

Explore City Express by Marriott Durango
8.6
Very Good
From 871 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.4

Service and Facilites

8.6

Traveler Reviews City Express by Marriott Durango

Number of reviews per page
20
40
Top reviews
Conner
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was dated, dirty, smelled bad, and was poorly lit. The ac didn’t work well. The bed was terribly hard. The front desk staff was very kind and check in and out was very quick.
gerardo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was ok stay only one night check in fast and check out fast
Daniel
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excelente option for work and rest
Ruben
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very efficient checking in and out
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel and great price
jasmine
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

They stool my debit card in the room
Samuel
icon-Leisure
Leisure
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Check in was quick and easy the carpet in my room was old and very dirty. I chose this hotel because it’s close to the airport. They have shuttle service but I was told that I can be dropped of near the airport not at the actual airport which did not make sense to me and was quite inconvenient. I would not stay there again.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean rooms, easy check-in and check-out, and they were beyond helpful whenever we needed help with our room keys. Also, the breakfast was AMAZING! They had new options everyday and made sure they were constantly refilling the food and drinks.
Jose
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It needs quite a bit of upkeep, the floor carpets MEED to be replaced, Details on the maintenance of the bathroom.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Gracias por su excelente servicio
María
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Bedside was not properly washed . Black hair all over the bedding . Noisy room
Norma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was helpful and the breakfast was fresh and delicious. I liked that they hire people with disabilities that says a lot about the company. The checkout was at 1
Nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff was nice
Juan
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

During my stay at City Express by Marriott, I had two rooms booked. In the middle of the night, I woke up due to the air conditioning unit breaking down, and a strange odor was coming from it, which gave me a severe headache. I called the front desk, and they sent a repairman at 4:20 AM. Unfortunately, I had to wake up my kids so he could access the room. After I explained how I was feeling, the repairman also noticed the unusual smell and even started experiencing a headache himself. Because of this, they decided to move us to another room. However, the new room was in poor condition—the floor was filthy, the carpet was stained throughout, the bedsheets had stains, and the bathroom was dirty as well. At that point, we decided to leave the room and stay in the other room I had booked with the rest of my family. While the staff was friendly and accommodating, I wish they paid more attention to the cleanliness of the hotel. Unfortunately, based on this experience, I will not be returning to this City Express by Marriott hotel.
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Hector
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Easy to get in and out of the property.
CARLOS
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

To much noise at night time you can’t sleep machine going on top of the roof Plastic smells inside the room. uncomfortable bed. Duty carpet.
JOHN
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wow
Esequiel
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good for an overnight, but the staff was great!
DOMINGO
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

People were so helpful & kind, Marriott was clean . Food was excellent. Customer service was awesome.
Cristian Yovani Rosales
icon-Family
Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Ok
Number of reviews per page
20
40