Air conditioning was very dated and seemed pretty weak- and it wasn’t that hot when we stayed there in early October. Also TVs were small for room size and the streaming services didn’t really work effectively because of limitations of the WiFi system. Loved the high ceilings and grand old hotel style furniture, furnishings and feel

Place is magnificent location and the rooms were spacious and nice.

Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!

Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!

Beautiful property the grounds are like a park with top not service

Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far

Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.

The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.

The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’

The Excelsior Palace is outstanding. Beautiful hotel in the heart of Taormina with a huge pool overlooking the Sea. Rooms are updated and very comfortable, many facing the beautiful Mount Etna. Delicious breakfast buffet with accommodating staff. Bar/cafe at the pool is perfect for a cocktail and salad or piadina while floating in the pool. I’ve stayed here three times and cannot wait to return!

Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.

Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.

Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.

Really nice facility. Comfortable. Good food

Old school charm and service! Amazing views! My wife and I loved it!

Could not wish for a better location - and amazing views of the coastline and mount Etna. The grounds are beauty. Be prepared the hotel is old and not your standard 4 star hotel.

We loved the property and the garden/pool area. The breakfast was great. The front desk staff treated us as third class citizens, it started with the looking up of our reservation when they acted with distain to us having used a booking service and seemed to look down their noses at our casual dress as they have a lot of conference types. We were af the end of 6 weeks of travel and dress casually. We could afford to stay in their best room for 6 months but that is not our style. I would like to see Mark Zuckleberg check in !!!!!

We had an amazing stay. Very friendly attentive staff. We loved the lounge with the art nouveau style. Wonderful location to watch sun set w a view of Mt Etna.

Lovely hotel with old-world glamour.

Generally nice property