depretiated room. hvac problem unattended staff mold smell.

This is a cheap and cheerful pit stop hotel. It would benefit from a bit of maintenance and a facelift. Apart from the from desk, customer service wasn’t their strength, the evenings were overpowered by 4 large to screens with football playing that was clearly more important than the guests.

I have requested an extra bed in our “Deluxe Plus” room, and when I slept on it, I had several bite marks on my arms and legs (in the pattern that bedbugs bite, in clusters or in lines), and my mom, who slept in another bed had nothing on her. After checking the bed, I saw that the mattress was covered in yellow stains, and tiny blood marks, indicating bedbugs. This can be further proven by chipped wood behind the headboard of the bed frame. I had complained to management regarding this, and was told that “I have yellow stains on my mattress too”. Ok? But your house isn’t a so called luxury holiday where it’s nearly £200 per night. So we have been deflected by them and been sent on our way. So with clear indications of bedbugs, we have been ignored. They don’t care for their extra portable beds, which to be honest wasn’t even comfortable. Regardless, if you are planning on staying here, don’t bother, just have a dinner at the restaurant and leave, since that’s the only good part.

A lovely relaxing overnight stay. Room was lovely and clean and a massive comfy bed. Staff were very polite and attentive, food was amazing the Turkish breakfast which is included in the price was more than enough we thoroughly enjoyed it.

A lovely hotel with lovely spacious rooms, nice pool and beach club and excellent food and service.

It was very comfortable, very nice place and great service.

First class holiday destination our fourth visit and never disappointed.excellent amenities,staff polite and well trained,dining superb.Highly recommend this establishment.

I feel staff may benefit from additional training for restaurant service skills that do not include delivering food on a trolley

The hotel is in a nice marina. The room was spectacular with two balconies and an amazing view. The restaurant at the hotel had a good menu and breakfast was good. However, the hotel is located in a secluded location, and you need a car. There was no restaurants or shopping available close to the hotel.

Liked everything it was a very comfortable stay in a great location. Staff are friendly and efficient.

Rooms are getting a bit dated and could do with an overall update. Duvet was a cheaper quality and didn’t have the luxury feel to it. Towels were very small and a little grubby. Dressing gown was also very old with threads hanging off it. Windows were dirty and the room could have been cleaned a bit better.

Views

A very pleasant experience made for an enjoyable stay.

If you are dreaming of a quiet sleep, don’t book this hotel. We stayed from Tuesday to Friday and they had loud live music until midnight on Tuesday and Thursday nights for outside guests in the restaurant next to pool. Other things we didn’t like were flies everywhere so that it wasn’t possible for us to have dinner or breakfast outside next to the pool. I don’t think management is doing anything like pest control. We also saw one cockroach in our room. Finally, they provided us with no blankets, instead they give thin summer sheets. With A/C set up to 24C degrees, these sheets were not enough for my wife. Some good things include great pool, friendly staff, location, nice beach club included for hotel guests, food (but overpriced).

Excellent room; fantastic 25m pool and great location in marina. Only downside is that there is nowhere to walk to since the marina is not accessible to casual tourists and is some way out of town.

Service,food very bad and very poor for the service and food that been given to you, very disappointed about food

Awesome stay. Beautiful room with beautiful view. Spacious with a balcony. Lovely staff and good value

Our second visit found some parts of the hotel need an uplift. Not a lot but was slightly touch up certain places.For example the floor in our bathroom area definitely needed to be re-mewed. Mostly cosmetic otherwise a fantastic experience.

The property was the epitome of luxury. The staff were amazing, the food to be commended. The room was spotless with clean linen daily. All in all a venue to be revisited.

Everyone was friendly and helpful. Food and service was excellent. Grounds well laid out and maintained. Wonderful experience.