SI
Syahira I.
Leisure
8.5
/10
Reviewed 4 week(s) ago
Btw, this was actually my second time booking this hotel. I like this hotel because it is very close to the ASEAN Night Bazaar, and the room itself is comfortable.
I had requested a large bed, but upon arrival, the bed was not ready as requested. The receptionist was helpful and offered to combine the single beds, which I appreciated.
However, I had an uncomfortable experience with the housekeeping staff. The staff rang the bell and entered the room quite quickly. Luckily, we were already prepared at that time, as my husband was in the bathroom and could have been in a more private situation. I believe housekeeping should wait for the guest to respond or confirm before entering the room.
While making the bed, the housekeeping staff was also talking among themselves while looking towards us, which made us feel a little uncomfortable and unsure whether they were talking about us.
Overall, I still like the hotel and would consider staying here again because of the location and comfortable room. However, I hope the housekeeping team can improve their professionalism and be more mindful of guests’ privacy.
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