Staff was fabulous. Room not so much. Great location.

The staff was kind, knowledgeable, and helpful. I was very jet lagged from my travels when I arrived, but I was able to nap immediately thanks to how quiet my room was. For me, the location was excellent. Everything was walkable. I would absolutely stay here again.

Great room.

Nice area walking distance to a lot of food

For the prices charged by the hotel, the rooms are tiny, the coffee machine is only one for the entire floor (placed near the elevator) and one entire day it didn't work, the air conditioning was weak (until we complained to the staff, then they did something to boost it), and the floors were dirty upon our arrival (with a big lump of hairs sitting right in front of the mini fridge!)... So, this property needs a lot of improvement or to slash prices by 50% (which I guess will not happen).

Property is very clean. Staff is professional courteous and very accommodating.

One Shot, was in an excellent position, all art museums in easy walking distance. Bed very comfortable with good linen. Bathroom large plenty hot water.

Very nice staff. Convenient.

Room not big but quite comfortable, excellent location and service. Fair price

We stayed here for one night as a family. They allowed us to drop off our luggage early in the morning, so we could go and explore the city. The staff was very friendly and the room was very nice. Our only complaint is that we would have liked the room a bit cooler. Other than that, great location, great price, and great service!

The property abs or stay was great. I would recommend One Shot Prado to everyone!

Staff was lovely and attentive. Prime location. Comfortable room and bed. The condition of the room was a bit run down. They need to give housekeeping more time to clean the rooms and maintenance needs to do basic upkeep. I had problems with my shower drain; there was no body wash in the container when I arrived, the floor was so dirty that walking around in my socks I had long hair as well as a lot of dirt/dust/lint on them. The walls have a lot of marks on them (from dirty hands/feet) and other signs that the room was lacking in routine maintenance. For ex, the glass frame on the artwork in the room (which was very spare) was cracked and held together with scotch tape. The curtains too: servicable, but very worn out looking and very dusty, especially at the top. These routine things were kind of a bummer, because it was otherwise a very excellent hotel.

Was exactly what we needed. Great staff. Very friendly. Highly recommend. We booked balcony which was amazing

great location & staff. easy to walk to all attractions

It was simple and easy to use. Bed and pillows were comfortable

Not cheap given that we are traveling off season but the rooms are large by European standards and very clean. Location is great. Very near theater district and lots of nightlife

this reservation never appeared in my hotels.com app. I could not cancel and the hotel never responded to my emails.

Being a smaller hotel, it was quiet. The staff was very friendly and efficient. Its within walking distance of the Royal Palace of Madrid, the Prado and other attractions. We walked everywhere, most locations being less than a mile from the front door. There are lots of food and shopping opportunities conveniently located nearby. We would stay here again

We enjoy our staying Very friendly and helpful staff The hotel is situated at a nice area and a walking distance to many attractions

Photographs of rooms are misleading. We booked an economy room and had to pay to upgrade as the economy room was a box. I was expecting at least a window overlooking the street. They my have to be clearer about what the rooms look like and have the right photo explaining very clearly what to expect. Staff are great and very helpful and profesional.