The A/C did not work. No elevator. We had to climib 3 floors to get to our room. We checked out the next day.

Location

Très bien placé, hôtel correcte, chambre correcte, repas correcte et piscine pas très propre

friendly staff, convenient location, clean room

The room was clean and the place has a beautiful pool. The breakfast is simple but good. However, it’s situated in a noisy environment. There is no hot water for the shower but seams to be the case in many hotels in that area.

Great location in Leticia.

Having the travel agency in the same building was fantastic, people were very nice.

good points, staff: in reception & pool/restaurant v. good, food: - brekky ordinary, dinner good quality & value. room: A/C wonderful, bed comfy, size enormous, not noisy (but had to ask reception to turn on hot water for shower as required & man with wellies entered room & did something in bathroom!)

It’s a pretty decent hotel, but there are some things that could be improved for example; having safes in the rooms as well as WiFi available in the room. WiFi only works at the lobby and common areas and we have to ask front desk for a password that expires. There’s no elevator so we have to carry our luggages upstairs, in my case on the third floor and I was already super tired so having someone there to help with the luggages for tips would be nice. The rooms are not fancy but quite comfortable. The hotel is well located at the downtown of the city with easy transportation right at the door. I had a good stay overall, I stayed here two nights.

a nice hotel with all the ameneties as required for a comfortable stay.

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Thy stole our bags once we checked out and let the luggage under hotel’s security. Hotel just say sorry and didn’t respond for anything.

The staff was incredibly accommodating as we needed to switch rooms with a festival outside and then they helped us when we returned from the Amazon and needed WiFi before heading to the airport.

The Hotel has a pool. Wifi only available on the first floor. There is a restaurant where you can purchase dinner and there is a breakfast which seemed basic so we went out instead. There is a tour service connected which we did not use. Tv with cable in the room and ac.

Very centralized, this place was the heart of these 3 country borders. The room had a good AC and got the room pretty chilly no complaints. The staff were amazing. I was very pleased.

THE GOOD: Amazing service by all staff! Friendly service, welcoming, respectful and attentive. Very pleased with all the amenities, support, flexibility and options the hotel, and its staff provided me while I stayed here. The ROOMS are clean and well kept, very spacious and the best part of it is the air conditioning that works! POOL area is clean, surrounding communal areas are well kept and the pool gets cleaned up and maintained every night rigorously — have seen them in action! Transportation out of the hotel is great due to its location and the abundant moto-cars around it and in close proximity of the hotel. Restaurants are also in very close distance and plenty to choose from. My favorite has been nothing but Peruvian food, where the hotel also serves as part of their menu options, as well as the famous “Lomo Saltado” THE BAD: The only bad thing about this place is their WIFI, it is horrible and the connection keeps getting disconnected every 10 minutes — using this code does not help because it only works for a few minutes and then you are out of luck! WiFi is not reliable if you are depending on it to work on personal business or even trying to book other online services. The hotel may need to work on providing a much better breakfast options since the hotel charges a hefty amount per night stays on average of $60

for what I paid it's ok. The Wi-Fi signal is really very bad, it drops out at times. You can totally forget about doing homework

We were SO Happy to arrive from our Amazon Journey to an air conditioned room and a Huge Pool!!! It was amazing!

Basic no frills hotel. Clean with great location. Amazing service and you can book tours with them into the Amazon. I definitely would stay again

El staff es muy atento, el servicio desde el check in fue muy maravilloso, la comida es demasiado buena, la chef es excelente, los tours son un poco caros pero son muy buenos, el servicio de taxi translado del aeropuerto al Hotel lo pague en 50.000 pesos y cuando lo coticé con los mismos taxis afuera de hotel me cobraban 15.000 al aeropuerto; la piscina es deliciosa.