8.2
Very Good
From 104 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Traveler Reviews Hotel Helen

Number of reviews per page
20
40
Top reviews
Joanna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
Nedelina
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
Ghassan
icon-with Partner
with Partner
6.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stephen
icon-
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Maxwell
icon-Leisure
Leisure
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Excellent central location, and great parking. Very good.
Tricia
icon-with Partner
with Partner
8.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

Hotel is great , staff is helpful and tourist services are a block away
Tricia
icon-with Partner
with Partner
8.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

Room is clean and has great AC
Bogdan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Excellent choice ,would recommend with all my heart .
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The hotel was in a great location and walkable to lots of restaurants and the waterfront. The staff were very friendly and extremely helpful, helping us buy bus tickets and showing us where to go. The room was good too and good value for money.
Ali
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

I like that it os in the heart of the close close to everything,, u can see the ferry sail off from the window.. what i dont like the room is a bit tight but the bed is cozy,, The parking not that confi.. pretty tight.. When i parked id rathe to not to move my car again to go any place far bc of the parking
Verified traveler
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Don't know what it is officially rated but it felt three star. Provided everything I expect (nice clean room, ensuite, nice breakfast etc), so no complaints and quite pleased. Was particularly delighted that I was allowed in early in the day before check-in time (low season though). Hotel is just across from ferry port and at the centre of town. Very convenient. Reasonably priced
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Sue
8.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Perfectly located near the ferry terminal. We unfortunately had to cut our visit short due to family bereavement.
Vittoria
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Lovely central hotel. Very comfortable and stylish rooms. Spotlessly clean too. Had a lovely sea view. Breakfast was nice although staff not particularly friendly. Also thought the reception staff were okay but not particularly friendly. Shop around if you want to do trips to Troy and Gallipolli. I booked Crowded House tours with Truva travel not far from the hotel. Cheapest but very good too.
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Verified traveler
icon-Family
Family
6.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Checkin sıkıntılı
Susan
icon-with Friends
with Friends
4.0
/10
Reviewed 407 week(s) ago

Hotels.com verified review

The street price was120 Turkish lira compared to nearly 40$ on hotels.com. I got sick and had to extend. They automatically charged the expensive rate WITHOUT my permission. Hotels.com do they have your permission to charge my card for a second night? How dare you? How dare they? Is this a game you both play?
Laurence
icon-with Partner
with Partner
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

The staff were friendly and helpful the breakfast was good and the area was lovely
Lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 463 week(s) ago

Hotels.com verified review

Great hotel. Staff incredibly friendly and accommodating. Right in centre and super close to ferry port. Breakfast good. Really good value for money.
Duncan
8.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

Had a nice stay here. The hotel is modern and comfortable with a great location very close to the restaurant district, and bus and ferry stations. Breakfast was pretty good and staff nice. No complaints about this place. Good value.
Verified traveler
10.0
/10
Reviewed 474 week(s) ago

Expedia Group verified review

Nice stay. Close to all. Clean and comfortable. Breakfast is full and quiet nice. Hotel price is reasonable.
Number of reviews per page
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