Overall Ratings & Reviews DoubleTree by Hilton Pune-Chinchwad

Staff are pleasant and always helpful

Wooden door key stopped working many times

Service was very slow

Everything was fantastic , so peaceful, food was excellent

Awesome front desk staff. Specially the girl who helped me with my lost luggage.

All good

Service is excellent.

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Property is overpriced for its general condition. Rooms are worn; furniture looks tired; and even the layout of lighting is confusing. Internet sucks and breakfast the worst offering for a 5-star hotel in India. Management seemed to want to ameliorate but their service model catering to business travelers on short trips won’t allow them to do much more. Overall a disappointment and Hilton should be mindful about its brand being tarnished by such sub-par hotels.

Invoicing was not been done properly, multiple times the F& B invoice's had to be corrected as overcharging was happening, at the time of check out I was told settle the Previous stay at the property, which as a matter of Fact was My Visit to this property currently. What would call this ?. Absolutely unethical

Quality is running down..... towels had holes, weigh scale was non-operative, only 1 pillow in the room, all these small things matter........

Large room with a view. Very friendly and helpful staff. The only hitch is the toilet design (frosted glass - something I don't understand, and absolutely no hooks). Breakfast is repeated with no change in menu

Wonderful hospitality. Great premises. Safe. Caring staff. Staff went out of way to answer questions.

Excellent staff, very comfortable beds, great, clean facilities, breakfast outstanding!!

Amazing stay

The Room was very good. Hoping to get more discounts in the upcoming trips...

Personal attention. Helpful attitude. Pleasant demeanor of the staff. Pranav, Saajid, and others were excellent!

super service...good rooms...good food and very polite staff

VERY great service and amenities. staff was very friendly

It was very conveniently located, close to my workplace. Attitude of the staff had always been helpful.