I want to inform people that this hotel is advertised as a 5-star, but in reality, it feels more like a 2–3 star. My T-Mobile service did not work in Italy, and the hotel WiFi was practically unusable. The room we were given was the smallest one, with no space to put our luggage. However, the staff were wonderful, and the location was very comfortable, which is why I’m giving this hotel 4 stars.