Clean room Great breakfast

Rooms needs a little upgrade. First night our ac stopped working. Afternoon front desk was not very helpful. Finally, we were changed to another room on the same floor, even though we were told there weren’t any rooms left

Booked the wrong location in México reached out to this property many times to switch my reservation not one peraon would ever answer the the phone. Horrible customer service

Buena instalación , limpieza buena , desayuno bueno solo horarios de desayuno muy temprano !!

Good

The first day we were without any water for over 5 hours and reception staff was not helpful at all

El aire acondicionado hacia mucho ruido se escuchaba el ruido de los coches de afuera bastante el desayuno si estava bueno

Thx!

Muy cerca del estadio universitario, limpieza y comodidad.

Está cómodo el Hotel, las camas matrimoniales son pequeñas y en la regadera se Tira agua porq la Cortina no cubre bien!! Desayuno bueno

Nice staff

Location is great and costumer service was great too

.

Everything was great

Good water pressure very clean. Surprised by the pet fee listing only shows refundable deposit and $0 for the pet but we were charged $500 pesos for the pet fee non refundable. Overall good stay but be aware pets don’t stay free as listed

Thank you to the hotel and staff, it was great. My only complain is the room carpet, that is old and smelly; otherwise our visit and experience was really great. Claudia S.

Clean and friendly

Bien

It was ok, the staff wasn’t very friendly and there were a few accommodations missing from the room

Place is very basic