We had a good stay overall. The staff were wonderful—very friendly and helpful from check-in to check-out. Breakfast was great with plenty of options, and the restaurant was amazing. The restaurant staff were especially professional and welcoming, which made our dining experience even better.
On the downside, our room felt outdated. The king bed was old and had a noticeable bump in the middle, which made it uncomfortable. The blankets also seemed worn. Even though it was great location near La Gran Via .
Despite that, the excellent service and restaurant experience were definite highlights.