The so-called airport shuttle involves the hotel giving you the phone number of a private taxi who you need to then arrange your own ride to for 45 euros each way for a 15 minute ride from the airport to the hotel. So add 90 euros to your cost for their hotel shuttle. Also, their so-called 2-bedroom apartment is two regular rooms with a connecting door, not an actual 2-bedroom apartment. Basically another exaggeration. These were the two main reasons I booked this hotel and feel like I got tricked.

The gym and pools aren’t the hotel’s. There is a leisure centre across the parking lot from the hotel. You need to book, but even them, got turned away. Decent as 3 star hotel, but do not book for the amenities.

Far from central

The breakfast was super.

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The hotel offered what I needed. The breakfast was ok but it could of done to be topped up more often as quiet often there wasnt anything out.

Nice hotel, close to the airport (about 15 mins) which is what I needed

The property is 12 miles from Bergamo. Looks like regular Motel 6 along the highway. I don’t know why it’s called Bergamo something. The restaurant at the hotel works only two days a week. Nazar restaurants or bars in the area. Basically speaking the hotel is in the middle of nowhere.

Efficient and professional staff. Very good breakfast. Easy parking. Quiet

This was a very good hotel to rest at before our flight. Swimming pool situation is confusing (need a cap for indoor pool, pay €15 for outside). But apart from that it was very comfortable and the young man in the desk helped us with many many questions. I would definitely stay again.

safe

Very nice

Basic hotel, but clean.

The only good thing about this hotel is the indoor golf and leisure centre next door! Front desk was rude, unfriendly, unhelpful and completely absent in the morning. Room comfortable but not neariy enough tea/coffee facilities and zero milk provided! No shampoo/products provided either and for nearly €150 for 1 night I would have at least expected breakfast or milk in my room, oh and someone on the front desk to help when needed in the morning too! Kettle over boils and didn’t switch off nearly scolding me. Beds were comfortable and size of room decent but everything else was so poor and when I tried to speak to front desk re this they were rude and unhelpful.

The facility is clean and fairly up to date. I encourage them to switch from pastlic cups, which are bad for the environment, to cups from paper, or other recyclable materials.

Hotel super convenient, staff very friendly. The only drawback, the use of the pool is only possible from 8:30 to 12.

Nice and clean wish we stayed for more than 1 night to experience it more

Excellent stay and location to airport. Hotel modern and friendly. Cleaners didn’t always top up essentials in room such as tea bags etc.

I love the decor of the hotel, and the location is awesome too!

We arrived in the afternoon, got our check in very quickly because the reception was well organized. Our room was at the 1st floor, very nice, a TWIN bed room, with all the minimum comfort for a traveller. We even got a transfer to the Bergamo Airport, in the day we arranged it. The breakfast was BUFFET, but having something for anybody. The room was clean, had air conditioning, TV and fridge. We enjoyed our stay