My go-to place when staying in SD

My experience at the hotel was amazing!

This was the absolute best place i have ever stayed in my life. I have been a flight attendant for 10 years and have stayed in a lot of places. This exceeded all of

Our stay, although short, was very enjoyable. Thank you.

Great room and facilities. Some staff is kind and helpful, but we have had a bad check out experience that left us with a negative experience and we have thus cancelled our return plans for later this month. Good potential but a service of a 3 star hotel.

Nice newer facility. Service is a bit spotty. Nicely located. Enjoyed the stay!

Messy check in, very noisy room the first night being awoken at 5am! Overall it was a comfortable stay- staff very helpful. For a city break it’s ok! Rooms misleading! No private pools, which I booked and paid for. No central hotel facilities- several villas all spread out- all built internally overlooking a courtyard with small plunge pools. Don’t book tours through hotel as very overpriced. Overall ok stay and staff helpful

Beautiful location, lovely room, wonderful staff

We fall in love at first sign - everything was perfect: from interiors to AAA+ staff that helps us with almost any need and requests. Beautiful breakfast a-la carte in a patio next to a pool, branded water during the day, round-a-clock WhatsApp concierge, decent internet connection, etc, etc.. Home away from home. Many thanks!

Everything was amazing

The food was Excellent the staff was Excellent and we enjoyed our Stay!!!

Really beautiful property in the heart of the colonial city, walkable to many restaurants and shops. We loved our room as well as the lovely pool area outside. There is a lot of staff on hand and they are very friendly and helpful. This would be a great place for a group as you can rent all of the rooms in one of the “houses” to have a private area. There was construction right outside while we were there, but it didn’t impact our stay.

Property is well located to explore the colonial area of Santo Domingo. Our stay, unfortunately, did not fulfill our expectations due to the following: (1) I booked a "Luxury Superior Room" with bathtub and we were provided with a simple room with shower. Furnishings shown online are not representative of the furnishings in the room. (2) Noise due to nearby parties was excessive. (3) As a gold member a wine bottle was to have been proveded and was not (4) parking is terrible: Parking is on the street in front of the property. At night cars are parked two-wide as night revelers are also allowed to park there and it is impossible to move or use your own vehicle. At checkout in the morning we were still blocked and it took 20 minutes for the staff to find the owner and move the other car out of the way. (5) After paying an additional $60 to pay for breakfast during the booking process I noticed the booking inidcates it was to have been included as a member benefit. The staff was not prepared to tend to the breakfast. There was no prepared table. We found three staff in the entry/dining area and when we inquired about breakfast they brought a table, placed a tablecloth and disappeared (no menu, no china, no tableware noninquiry as to what we might want for breakfast). 15 minutes later we opted to have breakfast in the neighborhood.

We love this place! So beautiful and welcoming. Quiet. Spacious rooms. Huge sexy bathroom. Great staff!

The Cassas XVI was wonderful. Very convenient to multiple restaurants, plazas, and small shops. Staff was friendly, responsive and helpful. I would recommend to any visitors to Santo Domingo.

I love it

The hotel was excellent, great service!!

The best in the colonial area/ Centro Colonial.

Beautiful rooms, quiet, private and great service

Very beautiful room in an extremely nice place. I loved the plonge pool. The staff very attentive.