Stuff super friendly and room is perfect

Staff were extremely friendly and helpful. Room was also clean. However, the air conditioning makes a really loud noise essentially every 2 mins which makes it extremely difficult to get a refreshing night sleep! The AC unit’s main generator was in the balcony and I guess it was shared with the room next to us. So even if turned our AC unit off, the main generator was still making the loud noise. My wife couldn’t even get an hour of sleep tbh. Also we could very clearly hear the voices of our next door guests and follow their conversations which was weird and at the same time inconvenient. They weren’t even loud or shouting but still it felt like they were sitting in our room conversing! The rooms are supposed to be sound proof but wasn’t the case at all!

Hotel location, clean and comfortable room, good restaurant and some very helpful English-speaking staff.

The service was great! The attendants were very helpful and invested in my enjoyment during the trip. I enjoyed the easy of securing a bike through the hotel. The pool was nice. The room was lovely. The free buffet slso was satisfying.

The hotel was remodeling (under construction) , not even a welcome water or anything. Breakfast was great, Gym needs lot of maintenance. I would have chosen another hotel if I knew that it was under remodeling process.

Melina and the gentleman on reception were fantastic especially the manager. They helped out us out Everytime we needed anything. I would highly recommend. Fantastic hotel

Amazing stay, totally recommend

Chose this particular hotel for a combination of location and rave reviews for included breakfast. It did not disappoint! Breakfast is one of the best possible, by Argentinian standards. In Argentina, breakfast is presumed to be coffee and a bunch of bread and pastries - including at hotels. Here, breakfast had the same selection every day, but a good one: fruit (bananas, apples, plums, melon, strawberries, blueberries), sauteed veggies, morning sausage, cereals, milk, yogurt, boiled eggs, avocado, tomato, cheese. Plus the pastries and coffee/ tea. Same space was then open as a popular restaurant for lunch and dinner. Hotel's other pluses: - excellent blackout curtains - comfortable bed, including a rollaway was set up with a real mattress. - Hotel shares access to amenities of an apartment complex. Outcome: access to big, beautiful pool and lounge area, access to spacious gym with a variety of equipment. Could be better: - key cards SUCK!!!! They would stop working literally after each use. When next to your smartphone, immediately would demagnetize. - shower: only partial wall to the shower - enough water spills over and makes the floor wet, requiring extra towels. No bathroom fan. - wobbly furniture, loose screws - mini-fridge only - no way to heat up food in room. Most useless feature ever: a hired person (bellboy??) opens the front door for you as you leave/ arrive.

nice location and clean. staff are helpful. downsides - our keys deactivated every single time we entered even when not near our phones. and the coffee in the room is not free - found out after drinking quite a few

Super nice Staff

Comfortable room

The perfect blend of a family atmosphere and a five-star hotel experience. Melina and the entire staff are incredibly efficient and always willing to go the extra mile to delight guests. The breakfast area also doubles as an excellent restaurant for lunch and dinner, or simply a wonderful place to enjoy a drink.

Very nice hotel

Excellent location and staff. However, the bathroom sink (the only sink) did not drain properly. Two minutes to slowly seep out; after staff efforts to correct, the drain still took one minute to drain. Also, the bathroom should have a fan. Room completely fogged after a shower.

Poor service , only access to the pool with no water or towel service. Leaking air conditioning unit on head of the bed

Amazing stay! Comfortable rooms! Great staff!

Great location

Great 3 day stay in the Palermo neighborhood of Buenos Aires. Beautifully designed rooms. Walking distance to lots of restaurants, bars, cafes and shopping. The restaurant attached to the hotel (Roa Bar) was a 10 out of 10 for dinner. The service was great from the staff. My only negative feedback is that the walls are a bit thin so you will hear your neighbors talking to some degree.

The hotel is nice, well located. Service is good. Water pressure in the shower was not great and breakfast can definitely improve. The coffee is mediocre and the breakfast in general lacks variety and quality products. Service is outstanding, the rooms are comfortable and large and the hotel is in an overall good condition. I was surprised that I was charged for two nespresso pods when I checked out. First time in charged for coffee pods at an hotel of this level

Lovely