Carol
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The good: I really like the location. The room was a really nice size, clean and comfortable. I asked for extra pillows and received them.
The not so good: The heating could not be controlled, it was way too hot. I was greeted once on entering the hotel. Even when the desk was not busy there was no salutation and the staff there came across as unwelcoming. Slow check out. I contacted the hotel for an earlier check in before I went but nobody got back to me. My flight was early and they stood by the 3 pm time even though others arrived after me and got checked in. I waited from 10:30 until 3.
A smile would have been great.
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