The staff was courteous and room very clean, but I tried to use the hair dryer (which btw I was very grateful for) but it was greasy and looked like it had never been cleaned.
Breakfast was outstanding - the best
Dora
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excelente hotel, muy limpio los empleados muy atentos y el desayuno abundante y delicioso
Joel P.
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
El personal es muy cordial y servicial . Y cerca de Bellas Artes y centro histórico .
Sarah
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The bed spread was dirty. The TV was on one channel and only in Spanish with out any instructions Spanish or English on how to change the channel. I tried to change it with the remote even the volume didn't work. The remote only turned it on and off.
The only good thing was that is had hot water. Thankfully.
Javier
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Cleaning was the best part of it our rooms were always properly maintained, staff was welcoming and heplful in every situation.
Moises Esau
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Me encanta
Frederick
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Close to attractions.
Maria B
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Very coean room. Very nice staff. At a perfect location very local.
Charles
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean room
Anthony Isaiah Jehiel
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff was very courteous.
Carlos Hector
Leisure Family
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Everything good
Staff profesional
Good service
Room clean
Lucia
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Was pretty good, nice location
Jorge
Leisure
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Too crowded for my taste. Hotel needs to get rid of those hard rock mattresses
jose
Leisure with Friends
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Super great location . Breakfast very good . Front desk agent courteous
Hitzel
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
An uncomfortable issue repeatedly with the access cards for the elevators. We needed to go and verify them at least twice, two days straight. A small annoyance but something to verify internally to improve the experience.
Ezequiel
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
nice
Ezequiel
Business with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
nice
Ricardo
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Good job
Patricia
Leisure Family
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
If you have nothing good to say don't say anything
JESUS MARIO
Friends and Family
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Es un buen hotel, el personal es muy amable y servicial, el desayuno muy rico y muy buena fruta con yogourth y granola y algunos topins. Los jugos no son muy buenos pero esta bien para la ocasión.
Muy limpio el hotel y muy céntrico,
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia