Me encantó todo super limpio y agradable

This is a beautiful hotel. The apartments are very large with kitchen and fridge and separate dining room beautiful views and the prices are half the price of the large hotel Monte taxco next door.(but you can use all the facilities of Monte taxco hotel. The reception staff were very good.

even the experience was ok, I found that hot water was not enough for all family members to take a shower. the location is nice but on top of a hill and is a pity for the car, not sure if it was mentioned in the hotel description.

Amazing service, great villas! the location was just a dream! On top of the mountain with an incredible view. These villas have everything to spend a perfect time either with family or friends.

Celebramos el Anio Nuevo en estas cabanas y la pasamos fantastico ya que tuvimos acceso a los restaurantes del hotel, los eventos y la piscina. Sin embargo, las suites son muy viejas y de no ser por el hotel, no le recomendaria este hotel a nadie. La calidad es inconsistente. Algunas suites estan en mejores condiciones que otras. La que nos toco a nosotros era bastante vieja, los cojines de la sala estaban sucios, incluso encontramos calcetines sucios debajo de uno de los sillones. Las sillas estaban tan flojas que ni siquiera nos atrevimos a sentarnos en ellas. La cocineta completamente derruida y la estufa tan vieja que apenas sirve para calentar.

This is a great place to stay in Taxco as it is a 10-minute drive to town. The villas are pretty big, are fully-equipped with a kitchenette and dinnerware, two TVs and free self-parking.

This hotel should pay more attention to important details. We had no running hot or cold water since the tank on the roof was empty. No drinking water in the room until the next day. No internet or telephone due to a storm. No matches for the stove. The pillow had a stale smell, definitely not fresh. The next day they came to fill the tank, and offered us a different room. This time we had running water, but none hot. They had to come and turn on the water heater.

Villas and furniture are extremely old. Room was clean but both baths were really dirty. Room comfort was very poor - Matresses and pillows are quite old and uncomfortable. Did not get a good night sleep. Towels are quite old. Needs renovation and work hard on room comfort. TV in main room is quite old also. Definitively will not ever stay there again. Not worth the price paid for it, and location is far from town. Staff is ok, but nothing can be done to improve room comfort.

Room has bugs and kitchen cockroaches really never will recommend

A would be great experience if management invests in maintaining and updating amenities (particularly the pool area). Thankfully the staff especially Liz at the front desk make up for a decent stay,everyone is really nice and helpful, other reason to stay is the fact that they let you use the resort (Montetaxco) next to the villas amenities' such as pool. restaurants, golf etc,,,highly recommend their breakfast very good food,awesome views and great prices.

I have been staying in this hotel for several years and although the overall price is pretty good, I feel the hotel's management should invest a bit in updating curtains and linens.

Very poor location,for the center i used the teleferic and a cab. One single restaurant nearby,no other choices. Early in am or at night,cabbies raised the price. Totally unreliable internet. As a whole,not a good experience!

We like it very much,very relax.we will stay again.

R

Las habitaciones son amplias pero les falta remodelacion, estan muy viejas. Ayuda mucho la proximidad al hotel que presta sus amenidades a los huespedes y tiene un buen restaurante. El personal fue muy amable y profesional. Mantienen todo muy limpio.

La atención del personal excelente el servicio, muy tranquilo para descansar

Excelente opción para un fin de semana familiar muy agradable !!

Es muy tranquila, y es muy cómoda, el check in es a las 16 hs lo que se me hizo incomodo no poder aprovechar todo el día, cumple con lo que se dice, cómoda la habitación, amplia, excelente precio

TAL CUAL LA RECUERDO DE HACE 20 AÑOS. PARA DORMIR Y DUCHARSE ES EXCELENTE Y PARA 6PERSONAS . COLCHON DECENTE. AGUA CALIENTE. MUY FÁCIL DE LLEGAR. JUSTÓ AL LADO DE HOTEL MONTE TAXCO..MUY TRANQUILO Y LIMPIO..LO MEJOR ES QUEBTIENE ACCESOS SIN RESTRICCIÓN AL HOTEL ES LOQUE MAS VALE. QUE

Tranquilo, seguro pero nada extraordinario y el wifi terrible