Very perfect location

The property is smaller than the photos on the Hotels.Com website and the room shown was not the same room as we had. It was clean and comfortable. The big plus is the location, it is very easy to get to the major tourist attractions around the San Marco area.

This hotel was in a convenient location, only a short walk to Piazza San Marco! However, when we checked in at the sister hotel, Hotel Ala, staff were not very friendly. You may also be given a room key for the top floor of the hotel, which is something to be mindful of if you are travelling with lots of luggage as there is no elevator. We experienced this. Once we got into the room, the room looked like it hadn’t been cleaned thoroughly. Most notably, there was dirt and hair on the mattress cover, and the garbage was only dumped out instead of having had the entire bag changed. The room on the other hand was nice with lots of lighting and newer looking fixtures. The safe situation was disappointing, the room had a safe, but it wasn’t bolted down so it did not give us a good sense of security (you can pick it up super easily if you wanted to). Overall, the stay was okay but all things considered, the room was overpriced for what you get.

Everything was great. Only downside is you must check in and out at a hotel a couple blocks away.

Beautiful apartment and location

That was fun. Thank you. Lots of places to buy glass

Amazing hotel. Would highly recommend! Very clean, friendly staff, had all the amenities and more!

Absolutely a cute room and very clean! Loved our stay there and can’t wait to come back!!!

Absolutely lovely property, excellent room, fantastic location, really easy to get around, 100% recommend. Reception staff also really friendly and helpful

Great location. They gave excellent instructions as to utilizing the vaporretto from the train station. It was a short walk to the Hotel Ala where we checked in. It was another short walk to the actual very modern room at RF. From there we had easy to Saint Mark’s Square, shops all over the place and easy access to water taxis. We would definitely stay there again if we were going to Venice! It was very warm while we were in Venice and the room was comfortably cold at 21°C. We could not figure out how to warm the room up, but it wasn’t really an issue because it was so hot outside.

Clean, modern looking room. Close to the Duomo and not too far away from the water bus stops, so it was easy to get around

The room was beautiful, accessed through a very narrow alley off one of the main streets. We were able to sign into our Amazon Prime Video account on the tv which was nice for when we were in the room. The only small complaint we had is that you need to walk over to Hotel ALA to check in and out, which isn’t far but after walking 30 minutes across the city with all our bags in the pouring rain it was a bit of a hassle, and DONT FORGET YOUR PASSPORTS if you decide to leave your bags at the door with someone you’re traveling with! I had to walk back and forth twice for that reason. All in all if you like quiet and quaint and don’t need a crazy view, this place is amazing.

Great location and clean comfortable room - small but had everything we needed, including heated towel bar. Very handy to store luggage at Hotel Ala after checkout and very kind attentive staff

Excellent location. Recently renovated. No lift at the residence, not an issues but you should know if you have mobility issues.

Very quiet until fire alarm went off.

5 Tage 100% vorher von meiner Karte abgebucht; die Zahlung gem. Buchung war jedoch bei Ankunft gm. Hotels.com abgemacht? Finde ich nicht in Ordnung.

Excellent location!

Was a comfortable stay, older building with 57 stairs to room but we knew what we were getting into. Very good location and clean.

Amazing

We loved staying here! It was within a short walking distance of almost all attractions in Venice, except for the train station. It is very close to a main drop off location for the water bus. I do wish that the description specified that this property requires you to check-in at their sister hotel first, but it was maybe a three minute walk from where we were staying. No elevator and there are four flights of stairs—we were on the top floor.