Concierge failed to notify us of Market Day, so a tow truck was called in to tow my rental car. When the polizia asked the hotel if the car was one of their guests', they said no. Even though I was at my car when the tow arrived, they made me pay the tow truck on the spot and then a ticket via a local bank. The police told me the banca cuperativa, except there's 3 in the city and only one specifically will take payment. I couldn't find anywhere to park in the city en route to the banca and the polizia station. We nearly missed our departing flight that morning if it weren't me running (literally) around the city. The hotel was ZERO help during this issue.