Thank you for your review! We are delighted that you enjoyed the comfortable bed, the quiet location, and the clean and tidy environment. We hope to welcome you again! 😊

Thank you for taking the time to write a review. We have read your comments regarding the cleaning, including the cup holder in the bathroom. We apologize for any inconvenience this may have caused. We will investigate and resolve this issue as soon as possible so that we can provide you with an even cleaner environment. We are glad you enjoyed our friendly staff and the excellent location near various restaurants. We will do our best to provide you with an even more comfortable stay next time.

Dear Valued Guest: Thank you very much for your positive review. We appreciate that our receptionists and room service staff were friendly, welcoming, and helpful. We are also pleased that you enjoyed our dormitory and private rooms, our convenient location, and the amenities our hotel offers. We look forward to welcoming you back soon. Thank you!

Thank you for your valuable feedback! We are delighted to hear that you were satisfied with the enthusiasm and dedicated service from our staff. Your feedback encourages us to further improve our services. We hope to see you again! 😊

Thank you so much for your valuable feedback. Please note that the room design, color scheme, and interior layout may not be to your liking, especially for adults. Your feedback will help us offer a wider range of services in the future. We will do our best to provide you with a better experience in the future.

Thank you for your valuable feedback. Currently, our hotel offers a limited number of special services. However, for your convenience, we do offer laundry services and car rental. We hope these basic amenities meet your expectations. We will continue to strive to improve our services.

Thank you very much for taking the time to provide your detailed feedback. We apologize for any inconvenience you may have experienced during your stay. Room amenities: The wardrobe was broken and there was an insufficient number of irons. Room cleaning: Upon check-in, we noticed a sewage smell in the bathroom and the floor was damp, which was a significant problem. We immediately reported these issues to the housekeeping and technical support departments, who will conduct a thorough investigation and take corrective action. We apologize for the delay in check-in due to insufficient soundproofing. We will strive to improve our service processes to prevent this from happening again. Thank you so much for your valuable feedback regarding the staff, the hotel's location, and the surrounding views. Your honest feedback will be invaluable in improving our services in the future. We will do our best to provide you with a better service on your next stay.

Thank you for your valuable feedback. We apologize for any inconvenience you experienced during your stay. We regret the unpleasant odor emanating from the bathroom drain. We have asked our technical department to conduct a thorough investigation and resolve the issue. Regarding check-in, early check-in is possible if rooms are available. However, due to simultaneous check-outs from multiple rooms, room preparation may be delayed. The hotel's official check-in time is 2:00 PM. Regarding in-room amenities, we apologize for the damaged wardrobe, missing iron, and insufficient response from the reception desk. Currently, the hotel does not provide irons in the rooms, but ironing services are available externally. Please contact reception if needed. Your valuable feedback is crucial in evaluating the hotel's overall operations and improving the quality of our service. We will continuously strive to enhance our services.

Dear Ms. V***u, Thank you for taking the time to share your opinion about your stay at the hotel. Regarding the parking issue, as soon as you arrived, the receptionist **provided you with enthusiastic and direct directions, not just standing there but going out to the area to help you determine the correct parking location according to regulations. After you agree with the instructed plan, the check-in procedure will be carried out. In case you feel uncomfortable or unsatisfied, the hotel is always ready to support you in canceling the reservation at that time. Regarding drinking water, the hotel has prepared mineral water in the minibar with clearly listed prices. The receptionist is also always ready to support you if you have additional needs. We are sorry if this experience did not really meet your expectations. The hotel would like to take note of your feedback to continue improving the service, and hope to have the opportunity to welcome you in the future with a better experience. **Best regards,**